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Error on Checkout - by victorgunawan - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Rose Tyler

victorgunawan

Participant

April 9, 2017 at 17:43

After updating woocommerce to the newest version, it comes problem when do the checkout.
The checkout cannot be done, and shows some error messages

Notice: length was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/urin4162/public_html/wp-includes/functions.php on line 4137

Notice: length was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/urin4162/public_html/wp-includes/functions.php on line 4137

How to fix this? thankyou

#159249 Copied

7 Answers

Rose Tyler

Support staff

April 10, 2017 at 09:30

Hello,

Please update theme to new version.
You need to log in to ThemeForest account with your Envato credentials and find new theme archive in Downloads section.
Don’t forget to create back up of your files and database before starting update process!
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same)
Then check issue. Let us know the result.
Also, check if the problem persists with default Woocommerce theme Storefront.

Regards,
Rose Tyler.

#159276 Copied

victorgunawan

Participant

April 10, 2017 at 16:42

Hello, I have updated into the newest version. But it getting worse. Now, I can’t even access my dashboard in wp admin. It goes blank page everytime I access it. Can you help me please?

I put the credentials in the private content

Thank you

Please, contact administrator
for this information.

#159391 Copied

Rose Tyler

Support staff

April 11, 2017 at 07:22

Hello,

We can not pass authentication on your site http://prntscr.com/ev02qa. Please provide access.

Regards,
Rose Tyler.

#159460 Copied

victorgunawan

Participant

April 11, 2017 at 07:31

Hello

Please check the private content.

Thankyou

Please, contact administrator
for this information.

#159462 Copied Theme version: 3.0 WooCommerce version: 3.0

Rose Tyler

Support staff

April 11, 2017 at 08:03

Hello,

I’ve updated the theme on your site. Please check.

Regards,
Rose Tyler.

#159475 Copied

victorgunawan

Participant

April 11, 2017 at 17:29

Hello, now its working well

Big Thanks!

#159645 Copied

Rose Tyler

Support staff

April 12, 2017 at 07:00

Hello,

You’re welcome!

Regards,
Rose Tyler.

#159686 Copied
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