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  Ilknur

  Participant

  March 30, 2017 at 00:09

  Hi,
  I have some problems on the product page:

  1. I can see the product image slider on product page when the product is simple. But i could’t see this slider on product page when the product is variable product.

  2. When the product image slider does work, for example when i change color attribute the blue from the lilac attribute the big picture and the slider pictures will be change, right?

  3. Product image size is wrong when the product is variable product. The image size should be 1,5*2 but it is 1*1 when the product is variable product.

  Thanks

  #158268 Copied Theme version: Royal – Multi-Purpose WordPress Theme Engine
  3 Answers
  

  Rose Tyler

  Support staff

  March 30, 2017 at 07:38

  Hello,

  You need to upload your Product Image or placeholder http://prntscr.com/eq7c7m.

  Regards,
  Rose Tyler.

  #158281 Copied
  

  Ilknur

  Participant

  March 30, 2017 at 10:24

  Thanks for the answer.

  I will ask a question about this issue with an example. I clicked the fragosa polo t-shirt in the product list page. The blue one which is setting default color load on page and its big image and slider images, they are ok.
  But when the color changed from blue to light green the big picture was changed, its ok. But the slider images didn’t changed but it should be i guess.
  It could not because of we can not load variable products image gallery separately with the color attributes. How can we fix it?

  Thanks

  

  #158319 Copied Theme version: Royal – Multi-Purpose WordPress Theme Engine
  

  Rose Tyler

  Support staff

  March 30, 2017 at 10:33

  Hello,

  I’ve checked your site and saw the same situation with official WooCommerce theme – Storefront.
  You can try to use some third-party plugins, but we can’t guarantee their full compatibility with the theme.

  Regards,
  Rose Tyler.

  #158327 Copied
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