• 

  aahmadi3

  Participant

  February 20, 2017 at 19:06

  Hello,
  I want to install my own plugin for a pop-up with more robust options than the one that is built into the theme. The plugin that I am using generates a short code after my pop-up is built and when I put that into the theme options and enable pop-up the generic theme pop-up shows up in front of my new one. How do I not display the theme pop-up when enabled in theme options?
  Please advise.
  Thanks.
  Ali

  #155300 Copied Theme version: 3.0.3 WooCommerce version: 2.6.9
  7 Answers
  

  Rose Tyler

  Support staff

  February 21, 2017 at 10:21

  Hello,

  Sorry, but we don’t provide support for 3-rd party plugins you are using as it’s out of our support scope.
  To hide theme popup you can add this code in Custom CSS file:

  #etheme-popup {
      display: none;
  }

  Regards,
  Rose Tyler.

  #155362 Copied
  

  aahmadi3

  Participant

  February 22, 2017 at 00:49

  Hi Rose,
  I am not looking for support on a third party plugin.
  All I want to know is how to hide the theme promo pop-up when enabled thru the them options.
  The code you gave me hides the pop-up but the background is still there and I can’t click on anything.
  There seems to be a black overlay on top of my site.
  Please advise.
  Thanks.
  Ali

  #155431 Copied
  

  Rose Tyler

  Support staff

  February 22, 2017 at 11:34

  Hello,

  Please, add this code:

  .mfp-bg {
      display: none;
  }

  If this is not what you want then provide wp-admin access in Private Content so we could check it.

  Regards,
  Rose Tyler.

  #155453 Copied
  

  aahmadi3

  Participant

  February 23, 2017 at 20:16

  Hi Rose,
  That worked for hiding the black background but I still was not able to click anything on the page.
  I have provided admin access.
  Thanks.
  Ali

  Please, contact administrator
  for this information.

  #155631 Copied
  

  Rose Tyler

  Support staff

  February 24, 2017 at 10:41

  Hello,

  I’ve added this code:

  .mfp-wrap{
      display: none;
  }

  Please, check it now.

  Regards,
  Rose Tyler.

  #155661 Copied
  

  aahmadi3

  Participant

  February 25, 2017 at 00:41

  Great, thank you!

  #155751 Copied
  

  Eva Kemp

  Participant

  February 25, 2017 at 11:02

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #155773 Copied
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