• 

  ahdotta

  Participant

  February 14, 2017 at 00:26

  As it can be seen in the image below, is no longer appearing the options of the theme, when I click on 8Theme Options, only this appears, that is, the options do not appear

  https://drive.google.com/file/d/0B_kW9ms4W11vZE1Oa2JWN2ZDN00/view?usp=sharing

  Att.

  Please, contact administrator
  for this information.

  #154724 Copied Theme version: 3.8 WooCommerce version: 2.6.14
  5 Answers
  

  ahdotta

  Participant

  February 14, 2017 at 15:05

  Any answer?

  Thank you

  #154785 Copied
  

  Olga Barlow

  Participant

  February 14, 2017 at 15:34

  Hello,

  Try to deactivate all the third-party plugins that did not come bundled with our theme and check if it fixes the problem. If not keep plugins deactivated and provide FTP access to your site.

  Regards

  #154791 Copied
  

  ahdotta

  Participant

  February 14, 2017 at 16:06

  Ftp access below:

  Please, contact administrator
  for this information.

  #154795 Copied
  

  ahdotta

  Participant

  February 15, 2017 at 16:24

  problem solved

  #154897 Copied
  

  Olga Barlow

  Participant

  February 15, 2017 at 17:59

  Hello,

  Sorry for the delay in answering. I’m glad to hear that you solved the problem. May I ask you what caused this issue to inform users if anybody has the similar problem?

  Regards

  #154912 Copied
• Viewing 6 results - 1 through 6 (of 6 total)