This topic has 34 replies, 4 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler
Hello,
in version 2.8 the added to cart popup opened immediately after clicking the add to cart button and showed a loading circle until the product was successfully added.
In version 2.9, the popup opens after a short time, when the product is added, the loading circle doesnt show up anymore.
Was this change your intention or did it happen by accident?
Many thanks in advance
Hello,
Are you talking about the function on single product page or Shop page?
Regards,
Eva Kemp.
On single product page. I’ve disabled the function on shop page so I dont know how it works there.
Hello,
Loading circle is shown.
I don’t see any issues there.
Regards,
Eva Kemp.
The page from the screenshot is my old website, running with version 2.8. Please find a link to my development page with version 2.9 in private content and please delete the screenshot of my page. thank you.
Hello,
Yes, that was removed in the new version.
Do you want to get it back?
Regards,
Eva Kemp.
Yes, can you help me with getting it back?
Many thanks in advance!
Hello,
Sorry for a long delay.
This will be fixed in the next theme update.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Thank you, can you estimate when the next update will be out?
Hello,
Unfortunately we can’t tell you the ETA now.
Perhaps it will be released in a month.
Thank you for understanding.
Regards,
Eva Kemp.
Unfortunately, version 3.0 does not fix the issue properly :/ When I add a product to cart, the popup appears immediately, but does not show the loading circle. When I add a second product to the cart, the popup appears WITH loading cicle..
Hello,
What Woocommerce and theme version do you use?
Regards,
Rose Tyler.
Woo version 3.0.3 and theme version 3.1
Did you make a rollback of the theme? I had version 3.1 installed, now just downloaded a fresh copy from codecanyon and installed it and noticed that its version 3.0.1…
Hello,
Very likely problem was caused by new WooCommerce version. Our latest theme version is 3.0.1 and it is compatible with WooCommerce 3.0.1, so, please, wait for theme update.
Developers made a misprint in version name and archive was updated. Correct version is 3.0.1, it’s available on TF.
Regards,
Rose Tyler.
Can you please give me an ETA for the new theme version?
Hello,
Unfortunately, we’re still waiting for news from our developers as they are still working on the update.
Please take our apologies for such delay.
Thank you for understanding.
Regards,
Rose Tyler.
Updated the theme to version 3.0.2 and cleared the cache but the bug is still there 🙁
Woocommerce version is 3.0.4 and all plugins are up to date
Hello,
I have checked your site and don’t see the problem with popup loading circle. Is your issue solved?
Regards,
Rose Tyler.
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