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  Simmons

  Participant

  January 21, 2017 at 16:24

  Hi,
  i changed to your great xstore theme and now i noticed that my gravity forms multi upload does not works.
  It works in the backend but not in the site.
  What can i do?

  Take a look: https://www.fineartprinted.com/shop/stampa-fine-art/

  I think is something related to the javascript who is not loaded in the header or something like that.

  Thank you.

  #152684 Copied

  8 Answers

  

  8theme

  Support staff

  January 23, 2017 at 08:50

  Hello,

  Could you please send a screenshot of the multi upload field for better understanding?

  Thank you

  #152740 Copied
  

  Simmons

  Participant

  January 23, 2017 at 08:55

  You can see it in the link i provided. The section file in the page let you upload multifiles or drag them on the area to upload. Now seems to be dead.

  #152742 Copied
  

  8theme

  Support staff

  January 23, 2017 at 08:59

  We don’t see any JS errors. Could you please switch to default theme to check how it should work?

  #152744 Copied
  

  Simmons

  Participant

  January 23, 2017 at 11:02

  yeah i don’t think is an error. i think could be just a matter of position of scripts.

  #152773 Copied
  

  8theme

  Support staff

  January 23, 2017 at 11:12

  OK, but how it works with a default theme?

  #152774 Copied
  

  Simmons

  Participant

  January 23, 2017 at 11:19

  ok i’ll add a user and pass for you to check the preview.

  Please, contact administrator
  for this information.

  #152775 Copied
  

  Simmons

  Participant

  January 23, 2017 at 11:49

  have you seen it?

  #152784 Copied
  

  8theme

  Support staff

  January 23, 2017 at 12:41

  The order for all JS scripts are the same and there is no any problems with it. Try to disable all additional plugin also.

  #152794 Copied