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  cinga

  Participant

  January 5, 2017 at 14:56

  Hi,

  I installed Xstore and fancy product designer on my wordpress site. When I try to add a personnalized product to my cart, it add 2 product instead of one, and it’s empty. I tried to deactivate “Redux Framework” and it worked well.
  I tried to activate another theme (twenty sixteen) with Redux Framework and it worked.

  So I think it is a problem with Xstore, Redux Framework and fancy product designer; it as been confirmed by fancy product designer staff.

  Could you help me ? I really don’t want to buy another theme …

  Thanks

  #150947 Copied Theme version: 3.3 WooCommerce version: 2.6.11
  5 Answers
  

  8theme

  Support staff

  January 5, 2017 at 16:31

  Hello,

  Please, provide us a link to the page with the product so we could test it.

  Regards

  #150966 Copied
  

  cinga

  Participant

  January 5, 2017 at 16:47

  I put it in the private content section, the site is under construction.

  Thanks for your help

  Please, contact administrator
  for this information.

  #150969 Copied
  

  8theme

  Support staff

  January 6, 2017 at 08:45

  Hi,

  You need to disable “AJAX add to cart for simple products” in Theme Options -> ECommerce -> Single product page.

  Regards

  #151008 Copied
  

  cinga

  Participant

  January 6, 2017 at 10:17

  Yes this was the problem, thanks a lot !

  #151032 Copied
  

  8theme

  Support staff

  January 6, 2017 at 10:42

  You are welcome!

  #151043 Copied
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