Problem with installation - by Fna1Ja_2 - on WordPress WooCommerce support

Solved6 replies2 participantsUpdated by 8theme

  • Avatar: Fna1Ja_2
    Fna1Ja_2
    Participant

    Hello and happy new year

    It’s the second time that I buy the xstore theme. The first time i did not have any problems.

    Now I try to install the Theme xstore ,I follow all your steps and I choose to insert the Electronic data. I expected that I will have results in the appearance of demo electronic, but this did not happen as many times I tried. I tried to install it in localhost so that I can check if there is any difference and it locked me the own of using the item Purchase Code.

    In order to have the appearance of demo electronic I must do many changes in 8theme Options – General – header Settings like Header overlaps the content, Header background ect.

    I thought that when I chose to insert the electronic data I would have the results of your demo.
    Please check the 3.3 version that I have downloaded and free the right of using Item Purchase Code.

    PS:The morning I inform the nameservers.

    Thanks.

    Please, contact administrator
    for this information.
    #150662 Copied Theme version: 3.3 WooCommerce version: 2.6.11

    6 Answers

    Avatar: Fna1Ja_2
    Fna1Ja_2
    Participant

    Item Purchase Code

    Please, contact administrator
    for this information.
    #150671 Copied
    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you for contacting us.

    We will review our electronic demo import and try to improve it in the future. If you have any difficulties now, just write us and we will help you ASAP.

    We have reset all your purchase code activations and now you can try to activate theme again.

    Kind Regards

    #150732 Copied
    Avatar: Fna1Ja_2
    Fna1Ja_2
    Participant

    In theme xstore (electronic) there is big way between the main menu and submenu, when I select the header type “Advanced”.
    I send you a picture and a link of it
    thanks

    Please, contact administrator
    for this information.
    #150790 Copied
    Avatar: 8theme
    8theme
    Support staff

    Try to add the following fix to the custom CSS

    .header-wrapper.header-advanced .menu-wrapper .nav-sublist-dropdown {
    top: 41px !important;
  }

    Regards

    #150831 Copied
    Avatar: Fna1Ja_2
    Fna1Ja_2
    Participant

    It works perfect.
    Great support!!

    Thanks

    #150832 Copied
    Avatar: 8theme
    8theme
    Support staff

    You are welcome 🙂

    #150845 Copied

The issue related to '‘Problem with installation’' has been successfully resolved, and the topic is now closed for further responses