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  Jani11

  Participant

  December 19, 2016 at 17:54

  Hi ,

  I’ve just updated to the latest wordpress version, the latest xstore version and updated my plugins (revolution slider etc.).
  Now, nothing on my website seems to work anymore. No rev sliders, shop page is only showing 1 picture (variable products aren’t showing anymore), when I try to edit a page with the visual composer it doesn’t work, prices not showing on product pages and so on…

  I can’t seem to fix it, it is really urgent since we are a running business…
  I hope for a quick response.

  Please, contact administrator
  for this information.

  #149519 Copied Theme version: Latest WooCommerce version: Latest
  3 Answers
  

  Olga Barlow

  Participant

  December 19, 2016 at 18:05

  Hello,

  Please, give the admin permissions for the temporary user that you created. Also, provide me FTP access.

  Regards

  #149524 Copied
  

  Jani11

  Participant

  December 19, 2016 at 22:00

  Hi Olga,

  Sorry , forgot to give you admin permissions.

  Please, contact administrator
  for this information.

  #149576 Copied
  

  Olga Barlow

  Participant

  December 20, 2016 at 12:02

  Hello,

  1) We never edit files via Dashboard because if we get any error then frontend will be locked and we won’t be able to do anything.
  2) After theme update, you should update XStore core plugin if you see this message http://prntscr.com/dlofmw
  3) Your problem was caused by WooCommerce Multilingual. If you want to use this plugin then all the other necessary WPML plugin should be enabled http://prntscr.com/dlohxu
  I have disabled WC Multilingual and everything works fine.

  Regards

  #149622 Copied
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