• 

  nasan

  Participant

  December 16, 2016 at 01:11

  Hi there, for some reason, when using an IOS device and safari, forms cannot be filled in. Try this on the:

  > “My Accounts page – https://www.habbyandlace.co.za/my-account/”
  > The OptinMonster email subscripe popup
  > The Enquiry form on product pages.

  Please help.

  #149248 Copied
  2 Answers
  

  Olga Barlow

  Participant

  December 16, 2016 at 16:08

  Hello,

  Try to disable all the third-party plugins that do not come bundled with our theme and test, for example, My Account page again.
  If problem still persists go to Appearance > Themes > Install and activate Storefront theme. Check if problem appears.
  Let me know about results.

  Regards

  #149315 Copied
  

  Olga Barlow

  Participant

  December 16, 2016 at 16:13

  P.S. http://prntscr.com/dk7awh I see the following styles, it’s not our theme styles and they caused your problem.

  Regards

  #149319 Copied
• Viewing 3 results - 1 through 3 (of 3 total)