Product description tabs - by aks - on WordPress WooCommerce support

9 replies2 participantsUpdated by 8theme

  • Avatar: aks
    aks
    Participant

    Hi im having some issues with the product description i have attached a picture illustration the issue

    Left hand side is being cut off not fully visible

    http://imgur.com/a/sU5gq

    thanks

    9 Answers

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you for contacting us.

    Could you please send us a link where we can see the problem?

    Thank you

    Avatar: aks
    aks
    Participant

    Thanks for the reply I have the site on maintenance will attach login credentials

    Also one other thing is how do i change the wishlist icon url to?

    currently its set mydomain.com/wishlist/view

    mydomain.com/wishlist

    thankyou

    Please, contact administrator
    for this information.
    Avatar: 8theme
    8theme
    Support staff

    What is your admin username?

    Avatar: aks
    aks
    Participant

    Strange i attached it, attached again

    thanks

    Please, contact administrator
    for this information.
    Avatar: 8theme
    8theme
    Support staff

    Try to resave Permalinks in admin panel -> Settings -> Permalinks to fix the wishlist problem.

    Regarding tabs: could you please disable all additional plugins and remove your code customization to check is it our original theme issue or caused by some 3d party code?

    Thank you

    Avatar: aks
    aks
    Participant

    hi thanks for the reply will do the following and report back can you tell me where the customisation code is? i was using another theme previous developer must have added it.

    thanks

    Avatar: 8theme
    8theme
    Support staff

    We can’t know where your additional customization may be located. You would better ask this question your previous developer.

    Regards

    Avatar: aks
    aks
    Participant

    only a few css customisations done however they are all deleted, it was a plugin had an update for it and solved the issue thanks

    Avatar: 8theme
    8theme
    Support staff

    You are welcome.

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