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  Mohd Kamarulzaman Mansor

  Participant

  October 20, 2016 at 17:46

  Dear Sir/Mdm,

  I already installed the Royal Theme.

  My page become not responsive every time when I clicks the Theme Options menu (I cannot clicks all the option in the menu)

  This Theme Options menu running very well when I installed for the first time but suddenly have a problem during this week.

  I already deactivate all the plugins, but the problem still appeared.

  Please help me go through this problem.

  Hope to hear from you soon.

  Thanks & please have a nice day ahead!

  regards,

  Mohd Kamarulzaman Mansor

  #143406 Copied Theme version: 2.7.3 WooCommerce version: 2.6.6
  1 Answer
  

  Eva Kemp

  Participant

  October 20, 2016 at 18:47

  Hello,

  Please update the theme to the latest version 2.8.
  Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #143425 Copied
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