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  NousRack

  Participant

  August 28, 2014 at 19:34

  I have successfully and apparently correctly installed Woocommerce plugin and the amazon payments plugin along with other plugins required for those yet the checkout is not going through to completion. It shows an amazon button which leads to a billing address widget followed by a shipping address widget when completed. The final step is the place order step which shows an erroe message saying invalid payment method. http://www.nousrack.com/?page_id=10

  Please, contact administrator
  for this information.

  #13786 Copied
  5 Answers
  

  Eva Kemp

  Participant

  August 28, 2014 at 19:43

  Hello,

  Please provide us with the correct wp-admin panel and FTP credentials.

  Thank you.

  #13788 Copied
  

  NousRack

  Participant

  August 28, 2014 at 23:20

  sorry about that. does that work?

  Please, contact administrator
  for this information.

  #13806 Copied
  

  Eva Kemp

  Participant

  August 29, 2014 at 08:29

  Hello,

  I’ve just checked Checkout page with default WordPress theme and the error persists there too. So it must be the problem with Woocommerce plugin. We recommend you contact Woocommerce support regarding this issue.

  Regards,
  Eva Kemp.

  #13825 Copied
  

  NousRack

  Participant

  August 29, 2014 at 21:36

  again the pass the buck. woocommerce said amazon, amazon said you, you say woocommerce. what a surprise. i got the woocommerce and amazon payments to work on another theme just fine during the past couple weeks for which this process has dragged so i am inclined to believe it is this theme.

  #13894 Copied
  

  Eva Kemp

  Participant

  August 29, 2014 at 21:43

  Hello,

  In this case we recommend you to create a ticket at http://support.8theme.com/ and our specialists will look into this issue more deeply.
  Thank you.

  Regards,
  Eva Kemp.

  #13895 Copied
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