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  randymir

  Participant

  July 17, 2016 at 05:59

  I just updated to the latest WordPress, Woocommerce and Legenda. Prior to the update I noticed my pages where I configured using VC were not functioning. I attempted to reinstall the latest Visual Composer to no avail. I finally purchased the license directly through them and I still ended up with the same problem.

  Essentially the pages come up blank.

  Below are a couple of examples.
  http://www.softwarediscountcenter.com/shop/quickbooks/
  https://www.softwarediscountcenter.com/shop/quickbooks/

  Here’s one that appears to be working fine.
  https://www.softwarediscountcenter.com/quickbooks/contact-us/

  Any suggestions on what I might be doing wrong, or where I can look?
  If you need login credentials, I will set this up in a sandbox environment. I can’t afford to have our site go down.

  Randy

  #133854 Copied Theme version: 3.02 WooCommerce version: 2.6.2
  5 Answers
  

  randymir

  Participant

  July 17, 2016 at 18:32

  I have updated the sandbox site and have provided you with login credentials in the private section.

  Randy

  Please, contact administrator
  for this information.

  #133871 Copied
  

  Jack Richardson

  Support staff

  July 18, 2016 at 08:41

  Hello,

  We can’t access WP Dashboard because of this notice:
  “You do not have sufficient permissions to access this page.”

  Please give us full permissions and provide FTP credentials too.

  Best regards,
  Jack Richardson.

  #133905 Copied
  

  randymir

  Participant

  July 18, 2016 at 14:09

  See private section for added info.

  Randy

  Please, contact administrator
  for this information.

  #133958 Copied
  

  Eva Kemp

  Participant

  July 18, 2016 at 14:55

  Hello,

  You added Widgetised Sidebar elements to your page but there are no widgets in your sidebars:
  http://prntscr.com/budibu

  Add widgets first and then check your page.

  Regards,
  Eva Kemp.

  #133966 Copied
  

  Robert Hall

  Participant

  July 18, 2016 at 15:01

  Hello,

  If I understood you correctly the problem caused because you’re added an empty widgets to the page.
  See screenshot:
  http://prntscr.com/budkb4
  http://prntscr.com/budk2p

  Regards,
  Robert Hall

  #133967 Copied
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