• 

  larsjanssen64@gmail.com

  Participant

  July 13, 2016 at 13:23

  Hello,

  Please see this video for the bug that I have on my site:

  http://recordit.co/xDvQ4QCEds

  When there is nothing selected from the diameter dropdown, it comes with
  a message that there should be one selected. But after that messages it’s
  being added to the card!!

  (See private section for product page)

  Regards.

  Please, contact administrator
  for this information.

  #133419 Copied
  5 Answers
  

  Jack Richardson

  Support staff

  July 13, 2016 at 15:30

  Hello,

  Have you updated the theme to 2.7.1 version?
  Try to delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package.

  Best regards,
  Jack Richardson.

  #133441 Copied
  

  larsjanssen64@gmail.com

  Participant

  July 13, 2016 at 21:25

  Hello,

  I’ve the newest version 2.7.1 on my server. But still
  having the same problem.

  Lars

  #133497 Copied
  

  Eva Kemp

  Participant

  July 14, 2016 at 08:15

  Hello,

  We don’t have such issue on our test site.
  So please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package.

  Regards,
  Eva Kemp.

  #133525 Copied
  

  larsjanssen64@gmail.com

  Participant

  July 15, 2016 at 10:58

  Hello,

  Strange. I’ve done that! Could you please take a look?

  (sftp is in private section)

  Regards

  Please, contact administrator
  for this information.

  #133754 Copied
  

  Jack Richardson

  Support staff

  July 15, 2016 at 12:16

  Hello,

  I’ve reuploaded theme files.
  Clear browser cache and check the page now.

  Best regards,
  Jack Richardson.

  #133765 Copied
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