No valid license for Visual Composer. why?

This topic has 2 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

  • Avatar: tamarica
    tamarica
    Participant
    July 5, 2016 at 19:39

    hello, i bought this theme something like 4-5 month ago.
    the visual composer need an update now and i cant update it.

    i got this message from http://support.wpbakery.com/:

    NO LICENSES FOUND

    It seems that you do not have any valid license for Visual Composer. What does it mean? It may be so that you got Visual Composer by purchasing WordPress theme which does not grant you with direct license for Visual Composer. Why do I need direct license? Direct product license unlocks several benefits: …..

    one more important thing is the automatic update of woocommerce plugin. all the images from my shop categories disappeared.

    can u please help me with that..

    Regards,
    tamarica.

    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    July 6, 2016 at 06:47

    Hello,

    You don’t need license for VC plugin. You can download the latest version here:
    https://www.8theme.com/download-plugins/ and upload it via FTP.

    We haven’t released new theme version yet, so we recommend you to revert back to Woocommerce 2.5.5 version for now.

    Regards,
    Eva Kemp.

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