• 

  Dobranoc

  Participant

  June 1, 2016 at 09:55

  Share icons do not appear on all pages in places like – top bar, header, footer
  Only home page is ok. The same happening on mobile version.
  Please advise

  Home Page
  
  

  Other Page e.g shop
  
  

  Settings
  
  

  #127858 Copied Theme version: v2.6
  11 Answers
  

  Jack Richardson

  Support staff

  June 1, 2016 at 12:18

  Hello,

  Please provide WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #127895 Copied
  

  Dobranoc

  Participant

  June 1, 2016 at 12:49

  Here you go
  Please let me know what changes you make, thank you.

  Please, contact administrator
  for this information.

  #127906 Copied
  

  Jack Richardson

  Support staff

  June 1, 2016 at 13:59

  Hello,

  There is additional authorization required:
  http://storage7.static.itmages.com/i/16/0601/h_1464785966_2056915_ded7d2eab6.jpeg

  Please give us login details.

  Best regards,
  Jack Richardson.

  #127929 Copied
  

  Dobranoc

  Participant

  June 1, 2016 at 14:48

  Ups! I don’t know why, strange.
  Please try again

  Please, contact administrator
  for this information.

  #127974 Copied
  

  Jack Richardson

  Support staff

  June 1, 2016 at 15:08

  Hello,

  Have you made any changes in the theme files?
  Please provide FTP credentials.

  Thank you.
  Best regards,
  Jack Richardson.

  #127980 Copied
  

  Dobranoc

  Participant

  June 1, 2016 at 15:41

  No, i didn’t. I only created custom css in Theme Options > Custom CSS > Global Custom CSS
  Please find FTP credentials in private content.

  Please, contact administrator
  for this information.

  #127988 Copied
  

  Dobranoc

  Participant

  June 1, 2016 at 16:46

  Ok, I know. The authentication message is a server-side security feature. Please use Firefox or other browser instead Chrome.

  Kind Regards

  #128009 Copied
  

  Eva Kemp

  Participant

  June 1, 2016 at 19:47

  Hello,

  I’ve created a test product for Shop page and now share icons are shown.
  Clear browser cache and check.

  Regards,
  Eva Kemp.

  #128033 Copied
  

  Dobranoc

  Participant

  June 1, 2016 at 20:13

  Hello Jack,

  I don’t know what I did, but looks like I fixed some of the problem.
  I edited every single page and then updated them, and the sharing icons magically appeared.
  The problem is still on the WooCommerce product category pages, which at the moment on my page is called “test” and “test1”.

  #128040 Copied
  

  Dobranoc

  Participant

  June 1, 2016 at 20:51

  Hello Eva,

  Thank you for you help. Looks like everything is working fine now.

  Kind Regards

  #128045 Copied
  

  Robert Hall

  Participant

  June 1, 2016 at 21:02

  Hello,

  You’re welcome!

  Regards,
  Robert Hall

  #128047 Copied
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