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VC Alignment - by zf - on WordPress WooCommerce support

This topic has 14 replies, 4 voices, and was last updated 9 years, 6 months ago ago by Robert Hall

zf

Participant

May 30, 2016 at 11:24

Hi Guys, i require some assistance with a strange problem that has popped up recently on my website. For some reason it seems as though the columns are not aligning on a specific row.

Please see attached image and also links to the site in private section.

Thank You

ZF

Please, contact administrator
for this information.

#127519 Copied

13 Answers

Eva Kemp

Participant

May 30, 2016 at 11:46

Hello,

Please provide the link to wp-admin panel and correct login credentials.

Thank you.
Regards,
Eva Kemp.

#127529 Copied

zf

Participant

May 30, 2016 at 12:04

Hi Eva, details are in PV section.
Thank you for the quick reply.

As always excellent service.

Z

Please, contact administrator
for this information.

#127532 Copied

Robert Hall

Participant

May 30, 2016 at 14:23

Hello,

I’ve added the padding-top value 35px for this column in Column Settings. Please check.
Regards,
Robert Hall

#127585 Copied

zf

Participant

May 31, 2016 at 07:32

Hi Robert, this error is happening on all pages. All pages use the same design – even on multilingual.
Please advise.

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Jack Richardson

Support staff

May 31, 2016 at 08:29

Hello,

You’re using old theme version.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#127680 Copied

zf

Participant

May 31, 2016 at 08:57

Hi Jack, will this fix the error that i am having with column layout?

Thanks

#127691 Copied

Eva Kemp

Participant

May 31, 2016 at 11:08

Hello,

Old version may cause the issue you’re experiencing as VC plugin is updated to the latest version and not compatible with the theme. So you need update the theme.

Regards,
Eva Kemp.

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zf

Participant

June 1, 2016 at 12:14

HI, i have updated my theme aswell as plugins but still having this issue. Please advise.
Urgent

Thank You

#127892 Copied

Jack Richardson

Support staff

June 1, 2016 at 14:13

Hello,

As I see you’re still using old theme version http://storage3.static.itmages.com/i/16/0601/h_1464786782_5983197_71f0124838.jpeg .
Please update it to 2.6.

Best regards,
Jack Richardson.

#127940 Copied

zf

Participant

June 13, 2016 at 11:04

Hi, iv updated to the latest theme and plugins etc but still having the same issue. Please advise urgently.

Thanks

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Robert Hall

Participant

June 13, 2016 at 11:09
Hello,

I’ve added this code in Global Custom CSS.

.vc_column_container>.vc_column-inner { padding-top: 35px; }

Please check the pages now.

Regards,
Robert Hall
#129335 Copied
zf

Participant

June 13, 2016 at 11:13

Awesome stuff! Thank you.

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Robert Hall

Participant

June 13, 2016 at 11:45

You’re welcome!

Regards,
Robert Hall

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