• 

  larsjanssen64@gmail.com

  Participant

  May 20, 2016 at 17:51

  Hello,

  My product images look very weird (for example this one). They are not enlarged. And they are
  after each other (see private content for link).

  I would expect it to look like this:

  https://www.8theme.com/demo/royal/?product=holly-dress&tabs=1

  Regards,

  Lars

  Please, contact administrator
  for this information.

  #126697 Copied
  8 Answers
  

  Jack Richardson

  Support staff

  May 20, 2016 at 17:59

  Hello,

  Please provide us with WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #126699 Copied
  

  larsjanssen64@gmail.com

  Participant

  May 20, 2016 at 18:17

  Hello,

  Please see the private content.

  Regards,

  Lars

  Please, contact administrator
  for this information.

  #126702 Copied
  

  larsjanssen64@gmail.com

  Participant

  May 20, 2016 at 18:20

  Hello,

  The categories look also very weird?

  (see private section for url)

  Regards,

  Lars

  Please, contact administrator
  for this information.

  #126703 Copied
  

  Eva Kemp

  Participant

  May 20, 2016 at 20:00

  Hello,

  The problem is caused by one of your plugins. Disable them one by one to find it out.
  Also set images sizes in Woocommerce > Settings > Products > Display as described in our documentation https://www.8theme.com/demo/docs/royal/#!/woocommerce and regenerate thumbnails.

  Regards,
  Eva Kemp.

  #126709 Copied
  

  larsjanssen64@gmail.com

  Participant

  May 21, 2016 at 18:14

  Hello,

  Thanks for your reply. The images popup again thanks for that! But I’ve set the image sizes in Woocommerce > Settings > Products > Display. And I’ve regenerated the images but they still don’t have the right size.

  (See link in private section)

  Please help me find a solution.

  Thankyou!

  Please, contact administrator
  for this information.

  #126756 Copied
  

  Eva Kemp

  Participant

  May 23, 2016 at 06:58

  Hello,

  As I see you didn’t change sizes in Woocommerce > Settings > Products > Display http://storage8.static.itmages.com/i/16/0523/h_1463983108_9598453_a3bdb87133.jpeg as mentioned here https://www.8theme.com/demo/docs/royal/#!/woocommerce .
  Please change them and regenerate thumbnails.

  Regards,
  Eva Kemp.

  #126781 Copied
  

  larsjanssen64@gmail.com

  Participant

  May 23, 2016 at 14:19

  Hello,

  I see now what you mean. But I’ve done that (see images). Unfortunately it’s still the same?
  What else could be wrong?

  http://postimg.org/image/pqb6xq3bf
  http://postimg.org/image/bff5wfxhn/

  Thanks for your help!

  #126843 Copied
  

  Eva Kemp

  Participant

  May 23, 2016 at 17:05

  Hello,

  As I see the image is shown fine now http://storage2.static.itmages.com/i/16/0523/h_1464019422_9974578_2a6591b17e.jpeg .
  If you mean the second image is smaller, the reason is their original sizes are different. You need upload original images with similar dimensions.

  Regards,
  Eva Kemp.

  #126890 Copied
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