Modal Box in Visual Composer and Size Guide is not popping up

This topic has 6 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Jack Richardson

  • Avatar: hollysnails
    hollysnails
    Participant
    May 19, 2016 at 20:52

    the modal box in visual composer and the sizing guide image is not popping up – the modal box button does nothing, and the image guide changes the browser to the picture, instead of putting it in a light box form with a close button

    http://katybarrel.webcandywebsites.com/product/personalized-lazy-susan/

    click for color options in the bottom of the page is the modal button pop up that does nothing.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2016 at 11:57

    Hello,

    Please add this code in custom.css file:

    .single-product .slider-container {
      display: inline-block;
    }

    How to create custom.css you can watch in this tutorial

    Please show a direct page where you added size guide option. I don’t see it in the page you provided.

    Regards,
    Eva Kemp.

    Avatar: hollysnails
    hollysnails
    Participant
    May 20, 2016 at 20:36

    thank you for that that is working now.

    the size guide however does not pop up into a pop up light box it just changes screen to show the image –

    as seen here http://katybarrel.webcandywebsites.com/product/barrel-open-display/

    – and the variations images on this item doesnt resize correctly the variation image which are all the same size, as the gallery and featured image

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2016 at 09:48

    Hello,

    I’ve disabled the option “Enable Lightbox for product images” in Woocommerce > Settings > Products > Display. Clear browser cache and check sizing guide image now.

    As for variation images try to disable Hard Crop option in Woocommerce settings and regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/ .

    Best regards,
    Jack Richardson.

    Avatar: hollysnails
    hollysnails
    Participant
    May 23, 2016 at 16:53

    thank you this works now due to diabling hard crop on woocommerce product display

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 23, 2016 at 17:18

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Modal Box in Visual Composer and Size Guide is not popping up’' has been successfully resolved, and the topic is now closed for further responses

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