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  seandigisave

  Participant

  May 18, 2016 at 12:49

  Hi guys

  Having an issue with different browsers. There are minor spacing difference between Google, Firefox, Safari etc.

  Also, can you take a look at the very first slide. It is the only one I can’t get to work properly in mobile, just goes all weird!?

  Thanks

  #126328 Copied
  9 Answers
  

  seandigisave

  Participant

  May 18, 2016 at 17:33

  Hi Guys

  FYI, the best example of the issue at the moment is on the very first slide. The gap between the GENUINEAPPLEACCESSORIES.co.uk logo and the text below it changes depending which browser you use. Thanks

  #126406 Copied
  

  Jack Richardson

  Support staff

  May 18, 2016 at 17:52

  Hello,

  Could you please show a screenshot of the issue for better understanding?

  Thank you.
  Best regards,
  Jack Richardson.

  #126409 Copied
  

  seandigisave

  Participant

  May 20, 2016 at 11:02

  Here’s a comparision between Firefox and Safari

  http://postimg.org/image/5i9hmpjk1/

  #126629 Copied
  

  Jack Richardson

  Support staff

  May 20, 2016 at 14:22

  Hello,

  This issue is related to Rev. Slider plugin. We recommend you to ask the plugin authors about it in the comments section http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments .

  Best regards,
  Jack Richardson.

  #126660 Copied
  

  seandigisave

  Participant

  May 20, 2016 at 14:48

  The plugin was bundled with your theme though. Eva has been able to help with other slider issues, could you please ask her to take a look. She is seems better able to answer these questions.

  Also, it clearly states on the Themepunch website that if the plugin was bundled with a theme then my support questions should be directed to you.

  #126663 Copied
  

  seandigisave

  Participant

  May 23, 2016 at 13:28

  Bump FAO Eva

  #126831 Copied
  

  Eva Kemp

  Participant

  May 23, 2016 at 20:47

  Hello,

  Sorry for a delay.
  The problem is related to your settings you set positioning the layers, for example http://prntscr.com/b7i7rv
  http://prntscr.com/b7i9ej

  You need modify the options to position the layers correctly. Read Rev. Slider documentation:
  https://www.themepunch.com/revslider-doc/layer-styles-positioning/

  Regards,
  Eva Kemp.

  #126915 Copied
  

  seandigisave

  Participant

  May 24, 2016 at 11:00

  Thanks for pointing me in the right direction Eva, sorted it thanks to you! You’re the best! Very reassuring to know your there if there’s an issue – I will mention that in my review! 🙂

  #126977 Copied
  

  Eva Kemp

  Participant

  May 24, 2016 at 11:06

  Hello,

  Thank you for your feedback!
  We really appreciate it!

  Have a nice day.

  Regards,
  Eva Kemp.

  #126979 Copied
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