• 

  Rodrigo

  Participant

  May 6, 2016 at 15:55

  Hi…I have problems with the cart of mi site. When you starts the purchase process, and If you add an item in the cart, there is a problem in the cart. You can see a screen shot in private content. All of the plugins are update…What can I do?
  Many thanks for your attention

  Regards,
  Rodrigo Fernández

  Please, contact administrator
  for this information.

  #124492 Copied
  7 Answers
  

  Eva Kemp

  Participant

  May 6, 2016 at 17:24

  Hello,

  As I see Cart page is working fine http://storage6.static.itmages.com/i/16/0506/h_1462551796_3397479_604a45592f.jpeg .
  Please clarify how we can replicate the problem.

  Regards,
  Eva Kemp.

  #124507 Copied
  

  Rodrigo

  Participant

  May 6, 2016 at 17:38

  Hi Eva..thanks for you attention..
  If you see the next screenshot, There is an article in the cart but It is showing empty…It is a strange problem, I know because told me a costumer…
  http://thesockstore.es/wp-content/uploads/Captura-de-pantalla-2016-05-06-a-las-18.34.01.png

  Many many Thanks

  Regards,
  Rodrigo

  #124518 Copied
  

  Eva Kemp

  Participant

  May 6, 2016 at 20:49

  Hello,

  What “article in the cart” do you mean? Cart page is working fine on our side.

  Regards,
  Eva Kemp.

  #124535 Copied
  

  Rodrigo

  Participant

  May 7, 2016 at 09:20

  Hello Eva,
  The cart said: “empty” but if you look in the up side said: “Your cart:9.00”..
  When you are adding articles on the cart at the same time the cart is empty..something is wrong…Try to buy a serveral articles please…

  Many thanks..

  Regards,
  Rodrigo

  #124578 Copied
  

  Rodrigo

  Participant

  May 9, 2016 at 11:33

  Hi Eva…did yo read my last message..

  Thanks,
  Rodrigo

  #124669 Copied
  

  Rodrigo

  Participant

  May 9, 2016 at 14:52

  Hi Eva…I think that the problem is fix it…may be was a temporary problem….many thanks!!!!

  #124721 Copied
  

  Eva Kemp

  Participant

  May 9, 2016 at 15:01

  Hello,

  We’re glad to hear it.
  Have a nice day!

  Regards,
  Eva Kemp.

  #124727 Copied
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