Wrong display of the images on the single product page

This topic has 10 replies, 2 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

  • Avatar: Sandra_tks2014
    Sandra
    Participant
    May 4, 2016 at 12:57

    Hello,

    After the theme update, the images of the products on the product page are shown one above the other (instead of the gallery).

    Thanks!
    Sandra

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 13:04

    Hello,

    Go to Theme Options > Single Product Page > Enable slider for gallery images > On.

    Regards,
    Eva Kemp.

    Avatar: Sandra_tks2014
    Sandra
    Participant
    May 4, 2016 at 13:22

    Hi Eva,

    It’s already enabled.

    Regards,
    Sandra

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 13:27

    Hello,

    Some plugin is causing the issue.
    Disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Sandra_tks2014
    Sandra
    Participant
    May 4, 2016 at 15:43

    Hi Eva,

    I desabled the Cooked Plugin, and some things that were wrong are fixed. However the images are still wrong, could you check if it’s due to another plugin?

    Regards,
    Sandra

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 17:29

    Hello,

    The problem is related to the plugin “David RL Optimización”. I’ve deactivated it.
    Please check single product page now.

    Regards,
    Eva Kemp.

    Avatar: Sandra_tks2014
    Sandra
    Participant
    May 4, 2016 at 18:40

    Hi Eva,

    Sorry to bother you again, but it happens also with the multiple products page, I don’t understant it..

    http://www.thekonjacshop.com/producto/pack-arroz-de-konjac/

    Thanks,
    Sandra

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 18:49

    Hello,

    I don’t see any issues on this page http://storage7.static.itmages.com/i/16/0504/h_1462384101_4097268_4c294a43c7.jpeg .
    Please clarify what exactly is wrong there.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Sandra_tks2014
    Sandra
    Participant
    May 4, 2016 at 19:21

    Thanks Eva, you are right, I can see properly see the images now. Regards, Sandra

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 20:19

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Wrong display of the images on the single product page’' has been successfully resolved, and the topic is now closed for further responses

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