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  we-go

  Participant

  May 3, 2016 at 13:09

  I’m using Woopress theme and in my widget page (widgets.php) there are no sidebar content in the right area. There is also a button “use customizer” (in italian “Gestisci nel customizer”) that redirect to a blank page.
  If i deactivate Woopress theme and i activate a default WP them it works well, so i think there is a problem with the theme.
  Can you help me please?
  Thanks
  Regards

  #123811 Copied Theme version: 2.8 WooCommerce version: 2.5.5
  4 Answers
  

  Eva Kemp

  Participant

  May 3, 2016 at 15:02

  Hello,

  Please provide us with FTP and WP admin credentials in Private Content.

  Regards,
  Eva Kemp.

  #123831 Copied
  

  we-go

  Participant

  May 3, 2016 at 17:19

  Yes i write them in private.
  thanks

  Please, contact administrator
  for this information.

  #123886 Copied
  

  Eva Kemp

  Participant

  May 4, 2016 at 12:51

  Hello,

  We’ve forwarded the issue to our developers.
  Once there is a reply from them we’ll let you know.

  Please take our apologies for inconveniences.

  Regards,
  Eva Kemp.

  #123983 Copied
  

  Eva Kemp

  Participant

  May 5, 2016 at 18:35

  Hello,

  We’re sorry for a delay.
  The issue has been fixed.
  Please check now.

  Regards,
  Eva Kemp.

  #124242 Copied
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