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Updated The Plugins Now I Can't Edit Homepage

This topic has 19 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

dbattle1225

Participant

April 15, 2016 at 05:40

Hi Guys,

Recently I updated several plugins and WordPress but now I can’t edit my homepage. When you go to the visual editor only the first text block shows up in the editor. I’ve deactivated every plugin and nothing has changed. It was working after I updated WordPress yesterday so I don’t believe it’s that. So that leaves the plugins but so far I haven’t figured it out. The homepage still shows fine when viewing the website but it has been really slow and I can’t make the necessary changes.

Thanks For Your Help

#121347 Copied

18 Answers

Robert Hall

Participant

April 15, 2016 at 07:19

Hello,

The code of tabs was changed in the latest Visual Composer plugin. You should recreate tabs section on Home Page and all should be fine. See screenshot: http://prntscr.com/asg3t2

Regards,
Robert Hall

#121351 Copied

dbattle1225

Participant

April 15, 2016 at 18:08

Thank you for your reply.

I feel like this is something that the code should’ve have changed automatically. I shouldn’t have to go change each one individually. How am I going to know what to change in the editor and keep it exactly as it was if I can’t see it? I’ve changed it to the classic view/text view so that I can see the code but the tags are so much different I’m not sure what needs to be switched out.

#121498 Copied

Jack Richardson

Support staff

April 15, 2016 at 18:13

Hello,

Open Tabs element settings and you’ll see the notice that it is deprecated like here http://storage5.static.itmages.com/i/16/0415/h_1460724622_5055468_12be422d2d.png .
That’s why you have to remove current Tabs element and re-create it.

Best regards,
Jack Richardson.

#121502 Copied

dbattle1225

Participant

April 15, 2016 at 19:58

Jack,

I understand that it’s been deprecated but this is how it shows up on my screen. How am I supposed to switch everything out without destroying my homepage?

http://www.whitemochaextensions.com/uvc-error/

#121509 Copied

dbattle1225

Participant

April 15, 2016 at 19:58

How can I edit what I can’t see?

#121510 Copied

Jack Richardson

Support staff

April 15, 2016 at 20:07

Hello,

As I told you you need to remove only Tabs element. As I see it’s shown in the backend, so remove it, add new Tabs element with your content and save the page. After that your other content will be visible.

Best regards,
Jack Richardson.

#121513 Copied

dbattle1225

Participant

April 15, 2016 at 20:56

Hello,

This is how my homepage would look once I replaced all the tabs.

http://www.whitemochaextensions.com/test/

What else can be used to obtain the same look I already have?

#121521 Copied

Robert Hall

Participant

April 16, 2016 at 07:44

Hello @dbattle1225,

You should recreate only one tab on Home Page (See screenshot: http://prntscr.com/asv6mo).
After this step all other content will appear also.

Regards,
Robert Hall

#121534 Copied

dbattle1225

Participant

April 16, 2016 at 23:21

Hi Robert,

I recreated one and it doesn’t look the same at all. Look at my homepage http://www.whitemochaextensions.com/

Also only the next set of tabs appeared for editing not my whole front page.

#121564 Copied

Eva Kemp

Participant

April 17, 2016 at 09:02

Hello,

The Tabs element was modified by VC authors and they changed its styling. You can set different design in Tabs element settings.

Regards,
Eva Kemp.

#121579 Copied

dbattle1225

Participant

April 18, 2016 at 05:44

Hi Guys,

I’ve looked at every option in the settings already. None of them look the same as how I had my site. There’s no option to remove the tabs shape. My homepage is ruined.

#121622 Copied
Eva Kemp

Participant

April 18, 2016 at 10:04
Hello,

I’ve selected “Flat” style in Tabs element settings on your test page.
Also added this css code in Custom CSS for desktop section:

.vc_tta-container .carousel-area .owl-controls .owl-next { right: 0px; } .vc_tta-container .carousel-area .owl-controls .owl-prev { left: 0px; }

Please check it now.

Regards,
Eva Kemp.
#121677 Copied
dbattle1225

Participant

April 21, 2016 at 20:06

Hi Eva,

I was able to rebuild my homepage without the use of tabs.

Can you help me resize my website properly for mobile view? Under shop our styles the categories are only showing one category at a time in the slider. I’d like it to show at least 3 at a time. The quote under the categories slider should look the same as it does in the regular view with 3 lines and 2 hearts on each line. Under featured products all the pics are stretched out and the product names, prices, and buttons are crunched together. The heading under that for testimonials should be on one line. There’s a banner in the footer that says bold pure luxurious White Mocha Extensions that should all be on one line instead of 3.

Thank You For All Your Help

#122466 Copied
Eva Kemp

Participant

April 22, 2016 at 11:10
Hello,

If 3 categories will be shown at a time on mobile the images will be very small.
We can recommend you to show slider arrows to be able to move the slider, use this code in Theme Options > Custom CSS > Custom CSS for mobile:

.carousel-area .owl-controls { display: block !important; }

To show each quote in one line you have to decrease font size, but it will also be too small to see it.

To change featured products number edit Products element on home page and change the value for “Number of items on phones” setting.

The heading under that for testimonials should be on one line.

Use this css code in Custom CSS for mobile:

h3 { font-size: 14px; }

Concerning the footer try this css code:

.footer-top.footer-top-3 h2 { font-size: 12px; }

Regards,
Eva Kemp.
#122524 Copied
dbattle1225

Participant

April 23, 2016 at 20:32

Hi Eva,

Thank you and your team for all your help. Everything is fine on the website now except for some reason the pink and blue hearts on the page turn gray when viewing them from an actual cell phone. Any idea why?

#122632 Copied

Eva Kemp

Participant

April 25, 2016 at 07:52

Hello,

As I see heart icons are colored http://storage9.static.itmages.com/i/16/0425/h_1461567122_8493336_b16ff73fa4.png . What phone do you test on?

Regards,
Eva Kemp.

#122686 Copied

dbattle1225

Participant

April 25, 2016 at 18:18

Hi Eva,

I’m testing on a Samsung Galaxy S7 Edge. Everything else shows up except the hearts are gray instead of pink and blue.

#122858 Copied

Eva Kemp

Participant

April 25, 2016 at 20:14

Hello,

I’ve tested the site on Samsung mobile device and don’t see the issue http://storage5.static.itmages.com/i/16/0425/h_1461611658_2093278_e472ec6016.png . Try to clear browser cache and check the site.

Regards,
Eva Kemp.

#122866 Copied
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