Site Restoral Problem – database is ok, but no content showing

details below, thanks so much 🙂

Ky

Hi Jack thanks for your answer. As I said above the database hasn’t been deleted, it’s still there untouched, it was still working before I deleted the wordpress site and then reinstalled a clean one, then when I replace the woopress folder the backup of woopress I get white screen, can you not help with that part? I only did the removal of the install because my isp asked me to, it was actually all working before this episode.

If the database is in place ( I have access via myphpadmin by the way, see private) then why do I get a white screen with the reinstate OLD woopress?

I have put the OLD woopress folder(2.5?) named ‘OLDwoopress’ with my design outside of /themes/folder (which gives white screen when activated in themes folder), this I am worried about losing, it just gives white screen when I switch to it.

The new clean woopress 2.7 folder is in the themes folder and seems to work but shows no data.

I have not reinstated the site images which is SAFE located here:
/html4/eng/SAFEwp-content/uploads

do you think you can look at this again please, I don’t understand why switching to the old woopress folder breaks the site, can you look inside the folder for integrity please?

Many thanks Jack and Eva

Kybalio 🙂

Thanks Eva 🙂

I’ve moved the clean woopress folder outside of themes and imported and activated the old woopress folder and the white screen is there now.

http://werone.co/eng/

here is a link to admin:
http://werone.co/eng/wp-admin/

thanks so much for having a look 🙂

kybalio

Thanks Eva, yes, the basic ‘Hello world’ is working thanks, but I also had that with the new woopress 2.7 install.

What I don’t understand is why it’s not reading the database data, it’s not been touched, I thought somehow the old woopress folder might have hooked up with it. I’ve checked the wp_config file and the database values etc are all correct.

I have even restored the sql database from backup using the BackWPup restoral program from my saved sql file and still no change, you can see a snapsot below and here was the report, only one error and that was in the wp-config file:

“ERROR: Pleace set $table_prefix = ‘wp_’; in wp-config.php
Database Querys done.
Make changes for Blogurl and ABSPATH if needed.
Restore Done. Please delete the SQL file after restoring.”

so I corrected the table_prefix in wp-config and uploaded it, still just Hello World, and no config errors 🙂

I also have the ‘uploads’ image folder in place in wp-config now, but it doesn’t pickup even the logo image in the header 🙁 , there must be something very simple that’s wrong here. I just don’t know how the theme picks hooks into the databse to know how to fix this, have you any ideas?

Many Thanks! 🙂

Kybalio

Hi Eva,
Thanks but my ISP doesn’t know wordpress at all, but my database looks fine, even the posts and users etc. 🙁

In the process today I’ve managed to get the white screen again 🙁 , I was editing the wp-config.php because i thought the table prefix ($table_prefix = ‘wp_’;) may need changing to get it to see the database, but I put it back to wp_ and after getting the reinstall screen briefly i know have the white screens of death even on the admin.

Can you please have a look and see why the theme isn’t showing up now?

details of wp_config are in private to see if they look right. my tables in the database do start with wp_ and the login details are fine too.

many thanks

Ky

I’ve fixed the white screen by using an older wp-config, but I still don’t have it talking to the database. I’m fairly sure this is a simple config issue with the wp-config file, I just can’t see what it is because I don’t know what the wordpress installation is trying to see in the database.

I can see that a new post I made is visible in the database folder called: wp_weroneposts and the original posts which are not showing on the site is in a database folder called wp_posts.

Does that tell us anything?

Best Regards

Ky

Thanks Eva,
answer in private below

Ky

Hi Eva,

I’ve found the problem 🙂 It was in the plugins folder, at least one of them was conflicting in the restoral. I disabled the whole folder and am adding them one by one, however I have lost the Visual Composer which was I believe was part of the original theme I bought, this means all the code using this including the footer is not displaying correctly(see the front page) , do you know where I could find the VC?

Best Regards

Kybalio

Thanks Jack, that was a great link 🙂 , I’m uploading the plugins, even tho I’ve installed VC the VC content is not rendering at all, just shows white.

When i first installed the woopress last year, the VC tools were showing in every post’s edit screen, but not now, I wonder if that means VC isn’t activated correctly?

When I add the serial codes into VC or the Master Slider and others including my envato name, they are not accepted.

The front page is missing all the VC elements on public side, but the code is visible in the front page admin editing area.

Also, the theme (which is the old theme backup) seems to have some files missing, stylesheet and template?
see: http://werone.co/eng/wp-admin/themes.php

I tried swapping to the new woopress theme version and got a white screen, so switched to my backup for now.

Can you have a look at what is wrong please?, the serials are below: we’re getting so close to it now:)

Many many thanks,

Kybalio 🙂

I have downloaded all the plugins and put them in the plugins folder (Except master slider) as my ftp program stopped working ,

I haven’t changed ftp or your passwords 🙁 I just tried to regenerate one for you and nothing happens when you click regenerate, then I created a new user profile and again it creates one but the password generator won’t work 🙁 this is a problem if new users don’t get passwords, any ideas what that could be?

Actually I can’t access ftp either, the password isn’t being accepted, will contact host now 🙁

see private for wp access

many thanks

Ky

The pages on the site aren’t fully loading, when I looked in the Appearance /Widgets there is no side area or footer in the panel to add the widgets to, i also noticce that the site pages are not loading beyond the sidebar top widget, so I think something is wrong here with the install or theme.

I noticed the theme page said there was a couple of files missing too, could that affect this?

here is the code truncation from front page
</div><!– //sidebar-widget –><div id=”woocommerce_products-5″ class=”sidebar-widget woocommerce widget_products”><h4 class=”widget-title”><span>Products</span></h4><ul class=”product_list_widget”><li class=”firstItem”>
<div class=”media”>
<a class=”pull-left” href=”http://werone.co/eng/product/aloe-pura-aloe-vera-juice-1l/&#8221; title=”

many thanks

Ky