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Google fonts problem - by karni18 - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Stan Russell

karni18

Participant

March 15, 2016 at 12:55

Hello,

I’m having problem with Google Fonts on a little bit older browser.

In Google Chrome ver.44.0.2403.107 does not show fonts Exo and Allura, same in IE 11.
I’ve made couple o other pages with your theme, on those pages all google fonts work without problem, and I think that settings are ok on all pages.

Website where is problem: http://saborlatino.zoranbencak.com/sl/ in h3 and h2

If you need credentials to admin are, please let me know.

Regards,
Zoran

#117494 Copied

11 Answers

Stan Russell

Participant

March 15, 2016 at 15:45

Hello karni18,

as we can see – your site has some errors so please provide us with admin credentials for it in Private Content section.

Regards,
Stan Russell.

#117515 Copied

karni18

Participant

March 15, 2016 at 17:13

Hello,

thank you for your response.
Credentials in private section.

Regards,
Zoran

Please, contact administrator
for this information.

#117525 Copied

Stan Russell

Participant

March 16, 2016 at 10:38

Hello karni18,

sorry for delay. Please show on screenshot which elements must have font ‘Exo’ and which ‘Allura’ and we will provide you with needed css code to fix it.
In addition we can not reach your Dashboard authorization form as it is protected by additional login/password.

Regards,
Stan Russell.

#117604 Copied

karni18

Participant

March 16, 2016 at 11:00

Hello,

screenshot, where should be right fonts http://imgur.com/yiGINwu
And on all other subpages, where are h2 and h3 tags.

I’ve doublechecked login credentials and work ok.. I’ve made new account for you. Check please private section.

Regards,
Zoran

Please, contact administrator
for this information.

#117609 Copied
Stan Russell

Participant

March 16, 2016 at 16:32
Hello,

please add following css code to your custom.css file:

h3{font-family: Allura!important;} h2{font-family:Exo!important;}

Here is video tutorial how to set up custom css:
https://youtu.be/Qok2zRedRMY

Regards,
Stan Russell.
#117674 Copied
karni18

Participant

March 17, 2016 at 08:28

Hello,

there is no change.. I’ve cleaned cache and history but still the same. On all other pages I’ve made with your theme is working fine. Any other suggestions ?

Regards,
Zoran

#117760 Copied

Eva Kemp

Participant

March 17, 2016 at 09:38

Hello,

We can’t access your wp-admin panel as there is additional authorization required http://storage4.static.itmages.com/i/16/0317/h_1458203380_3645815_29c1ef163c.png .
Please give us access to this form too.
Also I’ve checked your site in IE11 and font is shown correctly, please view the screenshot http://prnt.sc/agb4r9 .

Regards,
Eva Kemp.

#117797 Copied

karni18

Participant

March 17, 2016 at 11:03

Hello,

it’s probably my host provider. Try with credentials in private section.

Yes it’s shown in css, but browsers are not displaying fonts. In your screenshot is only called font, but not displayed.

Allura should look like:
http://www.fontsquirrel.com/fonts/allura

and exo
http://www.fontsquirrel.com/fonts/exo?q%5Bterm%5D=exo&q%5Bsearch_check%5D=Y

Regards,
Zoran

Please, contact administrator
for this information.

#117806 Copied

Eva Kemp

Participant

March 17, 2016 at 11:18

Hello,

Sorry, but credentials for additional authorization are incorrect.
Have you installed those custom fonts on your site?
Please read this article http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/ (paragraph “Adding Custom Fonts in WordPress Using CSS3 @font-face”).

Regards,
Eva Kemp.

#117809 Copied

karni18

Participant

March 18, 2016 at 09:50

Hello,

i’ve manually added fonts and it’s working now. It’s strange, because in a little bit newer browsers works without problem – I’ve added fonts via panel. Except in IE edge and some chrome versions didn’t show fonts.

Thank you for support,
Regard,
Zoran

#117960 Copied

Stan Russell

Participant

March 18, 2016 at 10:58

Hello karni18,

we are happy that your problem is solved!

Regards,
Stan Russell.

#117971 Copied
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