Google fonts problem - by karni18 - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Stan Russell

  • Avatar: karni18
    karni18
    Participant
    March 15, 2016 at 12:55

    Hello,

    I’m having problem with Google Fonts on a little bit older browser.

    In Google Chrome ver.44.0.2403.107 does not show fonts Exo and Allura, same in IE 11.
    I’ve made couple o other pages with your theme, on those pages all google fonts work without problem, and I think that settings are ok on all pages.

    Website where is problem: http://saborlatino.zoranbencak.com/sl/ in h3 and h2

    If you need credentials to admin are, please let me know.

    Regards,
    Zoran

    11 Answers
    Avatar: stan
    Stan Russell
    Participant
    March 15, 2016 at 15:45

    Hello karni18,

    as we can see – your site has some errors so please provide us with admin credentials for it in Private Content section.

    Regards,
    Stan Russell.

    Avatar: karni18
    karni18
    Participant
    March 15, 2016 at 17:13

    Hello,

    thank you for your response.
    Credentials in private section.

    Regards,
    Zoran

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    March 16, 2016 at 10:38

    Hello karni18,

    sorry for delay. Please show on screenshot which elements must have font ‘Exo’ and which ‘Allura’ and we will provide you with needed css code to fix it.
    In addition we can not reach your Dashboard authorization form as it is protected by additional login/password.

    Regards,
    Stan Russell.

    Avatar: karni18
    karni18
    Participant
    March 16, 2016 at 11:00

    Hello,

    screenshot, where should be right fonts http://imgur.com/yiGINwu
    And on all other subpages, where are h2 and h3 tags.

    I’ve doublechecked login credentials and work ok.. I’ve made new account for you. Check please private section.

    Regards,
    Zoran

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    March 16, 2016 at 16:32

    Hello,

    please add following css code to your custom.css file:

    h3{font-family: Allura!important;}
    h2{font-family:Exo!important;}

    Here is video tutorial how to set up custom css:
    https://youtu.be/Qok2zRedRMY

    Regards,
    Stan Russell.

    Avatar: karni18
    karni18
    Participant
    March 17, 2016 at 08:28

    Hello,

    there is no change.. I’ve cleaned cache and history but still the same. On all other pages I’ve made with your theme is working fine. Any other suggestions ?

    Regards,
    Zoran

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 09:38

    Hello,

    We can’t access your wp-admin panel as there is additional authorization required http://storage4.static.itmages.com/i/16/0317/h_1458203380_3645815_29c1ef163c.png .
    Please give us access to this form too.
    Also I’ve checked your site in IE11 and font is shown correctly, please view the screenshot http://prnt.sc/agb4r9 .

    Regards,
    Eva Kemp.

    Avatar: karni18
    karni18
    Participant
    March 17, 2016 at 11:03

    Hello,

    it’s probably my host provider. Try with credentials in private section.

    Yes it’s shown in css, but browsers are not displaying fonts. In your screenshot is only called font, but not displayed.

    Allura should look like:
    http://www.fontsquirrel.com/fonts/allura

    and exo
    http://www.fontsquirrel.com/fonts/exo?q%5Bterm%5D=exo&q%5Bsearch_check%5D=Y

    Regards,
    Zoran

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 11:18

    Hello,

    Sorry, but credentials for additional authorization are incorrect.
    Have you installed those custom fonts on your site?
    Please read this article http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/ (paragraph “Adding Custom Fonts in WordPress Using CSS3 @font-face”).

    Regards,
    Eva Kemp.

    Avatar: karni18
    karni18
    Participant
    March 18, 2016 at 09:50

    Hello,

    i’ve manually added fonts and it’s working now. It’s strange, because in a little bit newer browsers works without problem – I’ve added fonts via panel. Except in IE edge and some chrome versions didn’t show fonts.

    Thank you for support,
    Regard,
    Zoran

    Avatar: stan
    Stan Russell
    Participant
    March 18, 2016 at 10:58

    Hello karni18,

    we are happy that your problem is solved!

    Regards,
    Stan Russell.

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