Single Product Page Non Responsive when added as widget

This topic has 13 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Stan Russell

  • Avatar: Dom1788
    Dom1788
    Participant
    March 10, 2016 at 10:34

    Hi,

    I wish to have a landing page with only 1 product showing with cart and checkout all displayed on this one page (we are still building the site but wish to sell one product straight away without customers seeing the rest of the site)

    I have created a new page and added the Woocommerce Product page widget in VC. It all shows correctly but doesn’t select the options and calculate variable prices.

    url: http://cardboardme.co.uk/stpaddysday/

    12 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    March 10, 2016 at 12:54

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Dom1788
    Dom1788
    Participant
    March 10, 2016 at 12:59

    Please see login details in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    March 10, 2016 at 14:35

    Hello,

    As I see you’re using old theme version. Please update it to 2.6 version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Dom1788
    Dom1788
    Participant
    March 11, 2016 at 10:33

    I have updated all plugins and theme and this is still not working?

    Avatar: Dom1788
    Dom1788
    Participant
    March 11, 2016 at 10:59

    Please resolve or provide a solution as I need to get this page up today. The solution given hasn’t worked

    Avatar: Dom1788
    Dom1788
    Participant
    March 11, 2016 at 11:00

    Please also note that the checkout widget does not work within this either

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 11, 2016 at 11:16

    Hello,

    Please provide us with FTP credentials.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Dom1788
    Dom1788
    Participant
    March 11, 2016 at 12:50

    Please see ftp credentials in private content

    Please, contact administrator
    for this information.
    Avatar: Dom1788
    Dom1788
    Participant
    March 12, 2016 at 11:14

    Hi,

    Is there any update on why this is not working?

    Avatar: Eva
    Eva Kemp
    Participant
    March 14, 2016 at 10:42

    Hello,

    Sorry for a long delay.
    The problem was caused by incorrect shortcode on your page http://prntscr.com/af18tj . It has been fixed and now product can be added to cart. Clear browser cache and check.
    Also if you want to use “Woo” elements in Visual Composer editor we recommend to disable our option “Ajax “Add To Cart”” in Theme Options > Single Product Page.

    Regards,
    Eva Kemp.

    Avatar: Dom1788
    Dom1788
    Participant
    March 14, 2016 at 23:39

    This has worked! Thank you!

    Avatar: stan
    Stan Russell
    Participant
    March 15, 2016 at 08:38

    Hello Dom1788,

    we are glad to help!

    Regards,
    Stan Russell.

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Single Product Page Non Responsive when added as widget’' has been successfully resolved, and the topic is now closed for further responses

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