• 

  seangtc

  Participant

  March 7, 2016 at 11:50

  I using Royal version 2.6 and Visual Composer version 4.10.

  After I upgraded the Ultimate Addon Visual Composer to version 3.16.01 my Home page editor no longer work. It’s showing error message the element is depreciated.

  Currently my Home page backend editor is showing WordPress class editor with blank content. If I create new page, the backend editor is working fine.

  If I deactivate the Ultimate Addon Visual Composer plugin, my Home page is able to edit with Visual Composer backend editor.

  So the problem is the Ultimate Addon Visual Composer causing the problem.

  Please help.

  Thanks,
  Sean

  Please, contact administrator
  for this information.

  #116397 Copied Theme version: 2.6
  5 Answers
  

  Robert Hall

  Participant

  March 7, 2016 at 14:54

  Hello,

  Please provide us with wp-admin and FTP credentials in Private Content.

  Regards,
  Robert Hall

  #116430 Copied
  

  seangtc

  Participant

  March 7, 2016 at 15:44

  Please check the private content for login access.

  Please, contact administrator
  for this information.

  #116440 Copied
  

  Robert Hall

  Participant

  March 7, 2016 at 16:36

  I’ve just disable the WP Super Cache plugin and Home page was able to edit with Visual Composer backend editor. Please check it.

  Regards,
  Robert Hall

  #116445 Copied
  

  seangtc

  Participant

  March 7, 2016 at 17:31

  Thanks a lot Robert. It’s working now. 🙂

  #116454 Copied
  

  Robert Hall

  Participant

  March 7, 2016 at 17:41

  You’re welcome!

  Regards,
  Robert Hall

  #116456 Copied
• Viewing 6 results - 1 through 6 (of 6 total)