SSL Not Working – Pages not Secure

This topic has 8 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Stan Russell

  • Avatar: topimr
    topimr
    Participant
    February 29, 2016 at 20:17

    Good afternoon, I hope you are well. Our check out with WooCommerce is not secure. Do you know why that would not work?

    https://www.acnepro1.com/checkout/

    Thank you,

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 1, 2016 at 11:46

    Hello,

    In this case you can try to use WordPress HTTPS plugin to make checkout page fully secured.

    Best regards,
    Jack Richardson.

    Avatar: topimr
    topimr
    Participant
    March 1, 2016 at 16:43

    Why would this just not work with this theme? I activated another theme and went to the check out page. The SSL works just fine with other themes, you can see on the linked image.

    Can you please take a look and see why the Royal theme breaks the ssl? I looked and none of the theme images like the logo and favicon are secure. I gave you WordPress access. I also just added ftp access below.

    Thank you,

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 2, 2016 at 10:49

    Hello,

    In this case you have to change http links in the theme files or try easier solution with the plugin I provided in the previous post.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: topimr
    topimr
    Participant
    March 3, 2016 at 18:59

    This site is supposed to be WooCommerce compatible. Why do I have to install additional plugins that haven’t even been updated for 2 years. This worked fine in other site that use this theme. Something is wrong can you please take a look? I should not have to install plugins to make the SSL work with your theme. No other themes require that?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 4, 2016 at 10:51

    Hello,

    You’re getting mixed content warnings for https link because logo image you uploaded in Theme Options > Header has http link: http://storage8.static.itmages.com/i/16/0304/h_1457085093_5923634_35648f9486.png

    Change it to https and check site then.

    Best regards,
    Jack Richardson.

    Avatar: topimr
    topimr
    Participant
    March 4, 2016 at 19:13

    Thank you so much for the help. That fixed it all. I don’t remember having to do that last time but it makes sense.

    Thank you for going the extra mile.
    Sylvia

    Avatar: stan
    Stan Russell
    Participant
    March 5, 2016 at 08:52

    Hello topimr,

    you are welcome!

    Regards,
    Stan Russell.

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