Woocommerce Email question - by kkszeto8

This topic has 4 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Robert Hall

  • Avatar: kkszeto8
    kkszeto8
    Participant
    February 22, 2016 at 06:53

    Good Morning Genuis,

    Today, I tried to send “View order” template to my outlook.com email account for testing in view order page. However, I couldn’t recevied on my outlook.com account (Inbox & Junk Email box). Another email such as @gmail.com / @yahoo.com were working normally.
    Then I tried to login cPanel webmail directly and send email to my outlook.com without woocommerce and it’s work. I can received from my outlook.com account.

    I checked “Tracking Delivery” in cPanel UI and saying that the email was accepted to send it out without any problem.
    2016 02 22 111143

    Any suggest can be provide? It would be great if you can fix me this issue.

    Thank you so much!

    Keith

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    February 22, 2016 at 10:36

    Hello,

    Sorry, but this is not theme issue, but a server one.
    You have to contact your hosting provider support to check mail logs.
    They should suggest you something regarding this problem.

    Regards,
    Eva Kemp.

    Avatar: kkszeto8
    kkszeto8
    Participant
    February 22, 2016 at 11:03

    Thanks Eva!!!

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 22, 2016 at 11:07

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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