• 

  oleg.andiuk

  Participant

  February 15, 2016 at 18:15

  On 1 product doesn’t work hover effect. I upload picture but display only white screen.

  Please, contact administrator
  for this information.

  #113114 Copied
  9 Answers
  

  Robert Hall

  Participant

  February 15, 2016 at 18:40

  Hello,

  Please provide us with wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #113128 Copied
  

  oleg.andiuk

  Participant

  February 15, 2016 at 20:40

  OK

  Please, contact administrator
  for this information.

  #113154 Copied
  

  Jack Richardson

  Support staff

  February 16, 2016 at 09:35

  Hello,

  The credentials are incorrect. Please check them and provide FTP login details too.

  Thank you.
  Best regards,
  Jack Richardson.

  #113210 Copied
  

  oleg.andiuk

  Participant

  February 18, 2016 at 08:25

  Wellcome!

  Please, contact administrator
  for this information.

  #113597 Copied
  

  Eva Kemp

  Participant

  February 18, 2016 at 10:39

  Hello,

  I’ve reuploaded hover image.
  Please clear browser cache and check images now.

  Regards,
  Eva Kemp.

  #113638 Copied
  

  oleg.andiuk

  Participant

  February 20, 2016 at 19:34

  As well problem remains. Product Image is not displayed correctly (wrong proportion) when i hover display same image whith normal proportion

  #114030 Copied
  

  Eva Kemp

  Participant

  February 21, 2016 at 09:44

  Hello,

  Please reupload correct image your own and make sure you don’t have Cyrillic symbols in the file name, because hover image didn’t work exactly for this reason.

  Regards,
  Eva Kemp.

  #114056 Copied
  

  oleg.andiuk

  Participant

  February 22, 2016 at 10:49

  Hello!
  I changeв file name and all become alright.
  Thanks!

  #114145 Copied
  

  Robert Hall

  Participant

  February 22, 2016 at 11:08

  Hello,

  You’re welcome!

  Regards,
  Robert Hall.

  #114153 Copied
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