Footer Issue - by luismac - on WordPress WooCommerce support

This topic has 15 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: luismac
    luismac
    Participant
    February 12, 2016 at 09:19

    Please take a look the link attached in private. Focus on the footer. Why do they separate in that form? A fix/solution would be helpful.

    Thank you in advance

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2016 at 09:24

    Hello,

    Could you please clarify with more details how it should be?
    Also please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: luismac
    luismac
    Participant
    February 12, 2016 at 18:20

    Simple, look at the alignment of it. Look at the link I added here in the private box. Obviously its way off place.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 13, 2016 at 08:38

    Hello,

    As I see you created such content for your footer in Static Blocks.
    You divided the row into 4 columns and placed your content into the 2nd and 3rd columns.
    Place it to correct columns (from the 1st to 4th column).

    Best regards,
    Jack Richardson.

    Avatar: luismac
    luismac
    Participant
    February 13, 2016 at 18:34

    Thank you for the information!

    Please, contact administrator
    for this information.
    Avatar: luismac
    luismac
    Participant
    February 14, 2016 at 01:28

    I divided the columns into 4 as you recommend and I still have the same issue. I will be adding items/content to the other 2 columns thats the reason I have then in that form currently. It should not matter in what way I have them Im assuming correct? Even still as I have content on all 4 columns, it does not align properly. Please re-check.

    Also, look at private content. This is your 2nd Notice!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    February 14, 2016 at 10:50

    Hello,

    As I see your footer is shown properly. The content is shown in the 2nd and 3rd columns as you added them in your static block http://prntscr.com/a32ad8 .
    So please clarify with more details what is incorrect and show us screenshots.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: luismac
    luismac
    Participant
    February 16, 2016 at 07:32

    ARE YOU KIDDING ME! LOOK IN THE PRIVATE CONTENT LINK (A) AND LOOK AT LINK (B) AND TELL ME IF YOU SEE A DIFFERENCE! I HATE TO BE REPEATING MYSELF. I NEED HELP FROM AN ENGLISH SPEAKING PERSON. I AM NOT TRYING TO DISRESPECT BUT I THINK THE ISSUE IS OBVIOUS. I NEED 1 PERSON TO HELP ME RESOLVE THIS AND NOT 3,4,5 DIFFERENT PEOPLE. GUYS COME ON…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2016 at 08:59

    Hello,

    We don’t see styling on your dev site http://storage5.static.itmages.com/i/16/0216/h_1455609337_7034309_21cb4725ed.png .
    Have you made any changes?
    Please provide us with FTP credentials.
    Also if you describe your issue with footer with more details it’ll be easier to help you, please don’t tell us to compare 2 footers, just describe what you want to achieve (what styles and what elements need to be set).

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: luismac
    luismac
    Participant
    February 17, 2016 at 21:24

    issue has ben fixed. please proceed to look now

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 09:31

    Hello,

    Just to confirm. Does the problem persist only on “dev” site or on “allstarmotorsports” too?
    As in the beginning you mentioned the site “allstarmotorsports”, and now you’re giving the links only to “dev” site.
    Please give us wp-admin credentials to “dev” site.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: luismac
    luismac
    Participant
    February 18, 2016 at 23:39

    the issue is on both and the issue lies on certain pages not on all. but for the most part is on all with the exception of homepage.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 09:01

    Hello,

    I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Please clear browser cache and check “dev” site now.

    Regards,
    Eva Kemp.

    Avatar: luismac
    luismac
    Participant
    February 19, 2016 at 19:51

    So far so good! Thank you Eva.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 19:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Footer Issue’' has been successfully resolved, and the topic is now closed for further responses

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