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Agency Demo - by experttech - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Jack Richardson

experttech

Participant

February 8, 2016 at 10:25

Hi,

I have recently installed the Royal WordPress theme and I would like to use the Agency demo template, however when I click on Install demo, the website is just a blank page with no demo data. The only demo data I can seem to get working is an e-commerce template which is not what I want.

Please can you advice how I can install the Agency template demo data?

Thanks

#112057 Copied Theme version: 2.6

7 Answers

Robert Hall

Participant

February 8, 2016 at 11:18

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#112079 Copied

experttech

Participant

February 8, 2016 at 12:30

Hi,

Please see below the admin & ftp details

Many Thanks

Please, contact administrator
for this information.

#112087 Copied

Jack Richardson

Support staff

February 8, 2016 at 20:00

Hello,

There is the fatal error message in your error_log file:
PHP Fatal error: Call to undefined function imagettftext() in .../wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php on line 126

That’s why all pages where you are using contact form don’t work. As you can see in the PHP documentation http://php.net/manual/en/function.imagettftext.php function imagettftext() requires both the GD library and the FreeType library but on your server PHP is configured without FreeType library (you can see that using phpinfo() function, see in GD section).
In this case you need to contact your hosting provider support and ask them to add required library.

Best regards,
Jack Richardson.

#112168 Copied

experttech

Participant

February 9, 2016 at 13:24

Hi,

Thank you for getting back to me. My hosting provider has managed to change the required settings and now it is appearing as I would like.

I have a couple of other questions please.

When I try to update the pages on the Front Page in admin when i click update I get the following error message:

Notice: Undefined index: value in /home/memorablecreate/public_html/wp-admin/includes/post.php on line 286

Warning: Cannot modify header information – headers already sent by (output started at /home/memorablecreate/public_html/wp-admin/includes/post.php:286) in /home/memorablecreate/public_html/wp-admin/post.php on line 197

Warning: Cannot modify header information – headers already sent by (output started at /home/memorablecreate/public_html/wp-admin/includes/post.php:286) in /home/memorablecreate/public_html/wp-includes/pluggable.php on line 1228

However the page updates with the changes, but when I click “back2 the edit page displays as if it hasnt been updated. I have contacted my hosting provider to see if it is an issue their end, but if there is something you can do that would be a great help.

Also, I am trying to embed a vimeo video into the portfolio pages, however I am having some difficulty. I have managed to get the video into the page on one example, however I lose the layout of the page and I can’t seem to get the video to be on the left with the project details on the right.
I have pasted two pages where I have tried to embed the vimeo video into the page and this is what I have. If you could advise that would be great.

Many Thanks

Please, contact administrator
for this information.

#112274 Copied

Jack Richardson

Support staff

February 9, 2016 at 14:50

Hello,

The issue with warnings has been fixed. Please check.
I’ve placed Video Player element into the 1st column where the details are listed in Visual Composer editor. Please check the first link you provided.

Best regards,
Jack Richardson.

#112287 Copied

experttech

Participant

February 9, 2016 at 16:09

That’s perfect. Thank you so much! 🙂

#112301 Copied

Jack Richardson

Support staff

February 9, 2016 at 16:35

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#112314 Copied
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