This topic has 14 replies, 4 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp
Hi Support team,
We have some issue on add a product on cart page,
We have two to sell, If I add the second product on cart, cart is added with first product..
Please check and advise
Regards,
A.Muthu
Hello MuthuA,
please provide us with admin credentials for your site in private content.
Regards,
Stan Russell.
HI Support team,
Please find the details,
Hello,
Please update the theme to the latest version and check this issue.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).
Regards,
Robert Hall.
Hi Robert I have already updated the woopress version2.8, still the same error appears
Hello,
Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Hi Support team,
Please find the details
Hello,
As I see you’re still using old theme version (2.4).
Please make backup of the site and we’ll help you to update theme.
Regards,
Robert Hall.
Hi Support team,
Already I have updated the themeV2.8 Please check… and fix the issue. thanks
Hello,
The issue has been fixed.
Please clear browser cache and check the page now.
Regards,
Eva Kemp.
HI Support team,
Thanks a lot,
May i know what is the reason for this kind of issue..
Also i found another theme “storefront”,did you install and upload the theme, PLease advise..
Regards,
A.Muthu
Hello,
Yes I installed Storefront theme to check the issue as it’s default Woocommerce theme.
There was a problem with Woo Product Page element that you’re using to display products. We edited etheme.js file to fix the issue.
Regards,
Eva Kemp.
Hi Support team,
Thanks, After i have updated the new theme version, my customized footer is not working, can you please check and fix, thanks for your understanding
Regards,
A.Muthu
Hello,
I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General.
Clear browser cache and check footer now.
Regards,
Eva Kemp.
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