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Dot on top corner of photos& slow download shop &front page

This topic has 18 replies, 5 voices, and was last updated 9 years, 10 months ago ago by Stan Russell

maria jesus de santisteban

Participant

January 26, 2016 at 04:07

A black dot has appeared on top of the right corner of the pictures that I have in the shop and front page of my web.
To download the pictures now takes ages and the page goes very slow.
This started two days ago.
I have search the forums and it seems to have something to do with Ajax button on Theme/shop and in the forum recommend to switch this button off which I did. But it does not make any difference. So here I am asking for help.
I am not an experience person in web admin.
Thank you

Please, contact administrator
for this information.

#109959 Copied Theme version: legenda 2.10.0 WooCommerce version: 2.5.1

17 Answers

Stan Russell

Participant

January 26, 2016 at 08:27

Hello maria jesus de santisteban,

please show us screenshot of ‘black dot on top right corner’ on product images
and provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#109970 Copied

maria jesus de santisteban

Participant

January 26, 2016 at 09:32

Thank you for getting back to me Stant Russell
Sorry the dots are on the left top corner no on the right.
I have already sent you three message but always get error. Hope I am luckier this time

Please, contact administrator
for this information.

#109996 Copied Theme version: 2.10.0 WooCommerce version: 2.5.1
Robert Hall

Participant

January 26, 2016 at 09:54
Hello,

Please add this code in custom.css file

.products-grid.product-count-3 .product { list-style-type: none; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#110004 Copied
maria jesus de santisteban

Participant

January 26, 2016 at 11:15

Thank you again
I have done as the video shows but I can still see the dots on over the left side of each picture
Any other thing I should do???

#110020 Copied

Eva Kemp

Participant

January 26, 2016 at 15:31

Hello,

I don’t see any dots on your shop page:
http://storage1.static.itmages.com/i/16/0126/h_1453818672_9651889_d55110289b.png

Clear browser cache and check.

Regards,
Eva Kemp.

#110089 Copied
Stan Russell

Participant

January 26, 2016 at 15:34
Hello,

please add this css code to your ‘custom.css’ file:

.page-id-129 .type-product{ list-style:none }

Regards,
Stan Russell.
#110090 Copied
maria jesus de santisteban

Participant

January 27, 2016 at 04:48

Hi Stan Russell,
Today I have deleted the first code you asked me to add yesterday:”this code in custom.css file
.products-grid.product-count-3 .product {
list-style-type: none;
}
and I have replaced for the code I received today: this css code to your ‘custom.css’ file:
.page-id-129 .type-product{
list-style:none
}
And it works in the Home page, unfortunately I can still see the dots next to the pictures in:

http://www.hookandhop.com/product-category/classes-workshops/

http://www.hookandhop.com/product-category/yarnery/

http://www.hookandhop.com/product-category/knit-kits/

http://www.hookandhop.com/product-category/crochet-kits/

In case the problem was just in my browse, I have checked the page in different devices, like phone and lap tops and yes I can see the dots.

Any Idea of what is next?
I appreciated your help. Thank you

#110190 Copied
Stan Russell

Participant

January 27, 2016 at 08:14
Hello,

please use following css code to hide it on product categories pages:

.woocommerce-page .type-product{ list-style:none }

Regards,
Stan Russell.
#110197 Copied
maria jesus de santisteban

Participant

January 27, 2016 at 08:42

I have paste this css code in
content-product_cat.php (woocommerce/content-product_cat.php)
I pasted it right at the botton after all the Css codes. Still no working. Sorry 🙁
Do I have to paste at the top? Would it make any difference?
Do I have to add any funtion?
Thank you Stan

#110202 Copied

Jack Richardson

Support staff

January 27, 2016 at 09:49

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#110225 Copied

maria jesus de santisteban

Participant

January 27, 2016 at 10:38

Hi Jack
Thank you for your email. Please see private content

Please, contact administrator
for this information.

#110239 Copied

Jack Richardson

Support staff

January 27, 2016 at 13:01

Hello,

You provided only the link to WD Dashboard but we also need login and password.

About FTP I normally get there through Filezilla Is that what you mean?

Yes, I meant FTP login details to get access to your site files.
Please provide all requested information in private content. Thank you.

Best regards,
Jack Richardson.

#110284 Copied

maria jesus de santisteban

Participant

January 27, 2016 at 14:42

Here you are:

Please, contact administrator
for this information.

#110304 Copied

maria jesus de santisteban

Participant

January 27, 2016 at 14:46

In my previous text there is a mistake Please see private

Please, contact administrator
for this information.

#110305 Copied

Jack Richardson

Support staff

January 27, 2016 at 19:55

Hello,

I’ve reuploaded files to the wp-content/themes/legenda/woocommerce directory and removed previously provided css code from custom.css. Please clear browser cache and check the site now.

Best regards,
Jack Richardson.

#110364 Copied

maria jesus de santisteban

Participant

January 28, 2016 at 06:31

Thank you very much. It seems fine ok.
I really appreciated your work and time dedicated to this issue.
Thank you.
MJ

#110423 Copied

Stan Russell

Participant

January 28, 2016 at 08:59

Hello maria jesus de santisteban,

we are always happy to help! Have a nice day!

Regards,
Stan Russell.

#110452 Copied
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Dot on top corner of photos& slow download shop &front page

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