This topic has 6 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp
Hi,
A week or so ago I had to reload my template. Now all the content that was originally created is not showing on the front end but still visible on the back end. I can edit and save but it’s not working when I try to preview, etc. the shop section was actually working (though the footer is not) but now there is a Woocommerce update which I’m not going to mess with until my other issues are resolved. How can I get myself up and running again!
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
So sorry I forgot this!! Let me know if you need anything else.
THANKS!!
Aimee
Hello,
You’re using old plugins versions.
Please update WPBakery Visual Composer, Ultimate Addons for Visual Composer, Revolution Slider plugins. You can download them here: https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Thank you. I had thought that it would update when the template updated. I now know to keep an eye out for the available plug-in downloads. WooCommerce is now saying they have a major update with v2.5.0 Is this template compatible with with version or should I wait to install this update as well?
Hello,
We recommend to keep old woocommerce version until we release a new theme version.
Regards,
Eva Kemp.
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