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  recesspro

  Participant

  December 31, 2015 at 03:55

  Launched new website but mobile doesn’t load correctly:

  1) The links on top only show “Apply for account” but the other links don’t show.
  2) When I try to add something to the shopping cart, it doesn’t work:
  a) Click button to add into cart, shows the progress bar as working but nothing shows up on the top shopping bag cart.
  b) Click on shopping bag cart and cart shows empty empty

  Please advise.

  Please, contact administrator
  for this information.

  #106369 Copied Theme version: 2.3 WooCommerce version: 2.4.12
  1 Answer
  

  Eva Kemp

  Participant

  January 4, 2016 at 09:29

  Hello,

  Please disable all 3rd-party plugins and check site on mobile after that.
  Also update the theme to the latest version.
  Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #106490 Copied
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