This topic has 16 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson
All the theme options show that add to cart is on. But for some reason, add to cart button is not there. Not sure what happened. Please advice.
Hello,
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Best regards,
Jack Richardson.
Hi
Updated as directed but now the site is completely gone. Please see the link.
Please help.
Hello,
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hi thank you for your help but this FTP contains alot of other information so I am not allowed to give access to anyone. I will upload the site onto another host so you can have ftp access then.
but in the meantime, I have put the site onto my localhost and was able to update the theme no problem – I think the problem is the host has old features. Anyways, the add to cart button is still not there so I think there might be somehting in the custom css that is perhaps making the button disappeared. Please checkout the codes in the legenda child style sheet below.
Please let me know if this helps to determine why my add to cart button disappeared. Thank you so much!
love the theme.
Hello,
Please take our apologies but without FTP details we can’t investigate why your site is showing “Forbidden” error message. Check if there are no restrictions on server side or in the .htaccess file. Also you can create FTP account for us with directly access to the tcppoint.com/contrologic folder.
Best regards,
Jack Richardson.
Hello,
I have bought a new host space and tried updating to latest theme but it didnt work. Anyhow, have provided FPT access in the link below with the link to the latest content.
Hello,
I’ve updated the theme for you.
Please check your site now.
Regards,
Eva Kemp.
Hi
Thank you so much Eva. Can you please help me put Add to cart button back as well?
Best regards,
Sarah
Hello,
“Add to Cart” button isn’t shown because you didn’t set price for products:
http://storage6.static.itmages.com/i/16/0112/h_1452589484_9119592_3064995173.png
Add price and check.
Regards,
Eva Kemp.
Thank you so much! Problem is We do not want the price to show. But we want add to cart button and they can order but without the price. So it is like an order where sales can follow up with their email. How to hide the price and the word free?
Also, it seems that once the theme was updated there’s a problem with it loading on the mobile as opposed to the old theme on the mobile. See links below:
Hello,
Please set prices to show “Add to cart” button. Then we’ll give you the code to hide prices.
I don’t see any issues with new site on mobile:
http://storage7.static.itmages.com/i/16/0113/h_1452681168_6283710_c169859f80.png
Please describe the problems and show us screenshots.
Best regards,
Jack Richardson.
perfect! I think the internet was slow. Anyways have changed the prices. Can I have the code please?
Best regards,
Sarah
Hello,
Please add this code in custom.css:
.slide-item .product .price, .products-grid .product .price, .quick-view-popup .product-info .price, .single-product-page .product-info .price {
display: none;
}
Regards,
Eva Kemp.
Thank you so much!
One more thing. How to translate static block into another language for multi language website?
Hello,
Go to WPML > Translation Options > Custom posts > set translate for Static Blocks. Then you will be able to create translation for static blocks in WP Dashboard > Static Blocks
Best regards,
Jack Richardson.
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