• 

  richnation

  Participant

  December 23, 2015 at 15:32

  I posted a comment in the comments section of ThemeForest and was told to come here and give you guys the ftp login credentials.

  Please, contact administrator
  for this information.

  #105606 Copied
  7 Answers
  

  Eva Kemp

  Participant

  December 23, 2015 at 16:32

  Hello,

  FTP credentials are incorrect.
  Please check them and provide us with wp-admin panel credentials as well.

  Regards,
  Eva Kemp.

  #105622 Copied
  

  richnation

  Participant

  December 23, 2015 at 20:06

  I called my hosting provider and they logged on successfully and even uploaded an image in the public html root folder to verify. I will give you the credentials again.

  Please, contact administrator
  for this information.

  #105645 Copied
  

  Jack Richardson

  Support staff

  December 24, 2015 at 08:56

  Hello,

  I’ve reuploaded theme files for version 2.10.0 and renamed the old one to legenda_old_2.9.2.
  Please check your site now.

  Best regards,
  Jack Richardson.

  #105670 Copied
  

  richnation

  Participant

  December 24, 2015 at 15:20

  Looks good, thank you. Did I do something wrong or do you know what the issue was?

  #105707 Copied
  

  Jack Richardson

  Support staff

  December 24, 2015 at 15:40

  Hello,

  It was the issue with some files in the new theme package so I replaced them with the fixed ones.
  Please take our apologies for such inconveniences.

  Best regards,
  Jack Richardson.

  #105709 Copied
  

  richnation

  Participant

  December 24, 2015 at 17:08

  No inconveniences here. Thanks again

  #105714 Copied
  

  Jack Richardson

  Support staff

  December 24, 2015 at 17:48

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #105720 Copied
• Viewing 8 results - 1 through 8 (of 8 total)