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Error after Theme Update - by Swapnali - on WordPress WooCommerce support

This topic has 30 replies, 7 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

Swapnali

Participant

December 22, 2015 at 09:01

Fatal error: Can’t use function return value in write context in wp-content/themes/legenda/framework/shortcodes.php on line 155

#105386 Copied Theme version: 2.10.0 WooCommerce version: 2.4.12

29 Answers

Robert Hall

Participant

December 22, 2015 at 09:11

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#105389 Copied

Jack Richardson

Support staff

December 22, 2015 at 09:11

Hello,

Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#105390 Copied

Swapnali

Participant

December 22, 2015 at 09:16

FTP details

Please, contact administrator
for this information.

#105391 Copied

Jack Richardson

Support staff

December 22, 2015 at 10:06

Hello,

The problem is fixed. Please clear browser cache and check the site.

Best regards,
Jack Richardson.

#105398 Copied

Swapnali

Participant

December 22, 2015 at 10:16

Thanks a lot for quick support. Problem is solved.

#105400 Copied

Swapnali

Participant

December 22, 2015 at 11:39

In category product page i want product to sort by id or ascending way. Can you please guide me how to do it? http://kajewellery.com/demo/product-category/gift-range/gift-braclets/

#105418 Copied

Eva Kemp

Participant

December 22, 2015 at 12:40

Hello,

Sorry, but there is no such feature.

Regards,
Eva Kemp.

#105436 Copied

rsn8

Participant

December 30, 2015 at 18:23

So what was the solution?

I slo just tried to update to 2.10 and got the same error. I’ve reverted back to 2.5. I’m currently using WordPress 4.1.8 and I’m a little apprehensive to update to 4.4 without know this will work?

Do you know if Legenda v2.5 will work on WP 4.4?

Thanks…Jay

#106346 Copied Theme version: 2.5 & 2.10 WooCommerce version: 2.4.12

Eva Kemp

Participant

December 30, 2015 at 18:45

Hello @rsn8,

Please provide us with FTP and wp-admin panel credentials and we’ll update the theme for you.

Regards,
Eva Kemp.

#106347 Copied

rsn8

Participant

December 30, 2015 at 21:54

OK. Here you go. I’m still apprehensive to update the WordPress version to the latest. My hunch is that it will fix the issue – but I’m not willing to take the chance without some assurance that Legenda v2.5 will work with WP v4.4. Thanks for your help.

It’s greatly appreciated.

Happy Holidays….Jay

Please, contact administrator
for this information.

#106356 Copied

Jack Richardson

Support staff

January 4, 2016 at 14:36

Hello @rsn8,

We also need FTP credentials.
Please provide us with them.

Thank you.

Best regards,
Jack Richardson.

#106570 Copied

rsn8

Participant

January 4, 2016 at 18:22

Here you go..

Thanks…jay

Please, contact administrator
for this information.

#106618 Copied

Jack Richardson

Support staff

January 4, 2016 at 19:25

Hello @rsn8,

I’ve updated the theme for you.
Please check it.

Best regards,
Jack Richardson.

#106633 Copied

rsn8

Participant

January 5, 2016 at 17:41

Good morning :::

Thank you for updating.

I am now seeing an error on both our News (posts) and Artists (portfolio) pages ::

Fatal error: Call to undefined function et_translateColumnsCountToSpanClass() in /…/wp-content/themes/legenda/framework/theme-functions.php on line 2100

2100: $li_span_class = et_translateColumnsCountToSpanClass( $grid_columns_count );

I’m also getting 404 errors on my individual artist (portfolio) pages.

I reverted back to Legenda v2.5 to get the site functioning properly.

Do you think this will go away once I update to WordPress 4.4?

Also, I need to update visual composer but it is asking for a license key.

Can you help?

Thanks…j

#106770 Copied

Eva Kemp

Participant

January 5, 2016 at 20:09

Hello @rsn8,

I’ve updated Visual Composer plugin and switched to 2.10 theme version.
Please check the pages now.

Regards,
Eva Kemp.

#106795 Copied

rsn8

Participant

January 5, 2016 at 20:21

Hi Eva :::

Thanks again.

I’m still getting error codes on the News (blog) page and only 1 Artist (portfolio) is showing on the artists page instead of all. It should be a gird.

Fatal error: Call to undefined function et_translateColumnsCountToSpanClass() in /…/wp-content/themes/legenda/framework/theme-functions.php on line 2100

Thanks…Jay

#106799 Copied

rsn8

Participant

January 5, 2016 at 20:33

The Artists page should a grid of all 17 artists. The formatting is all wrong too. css weirdness.

Thanks…jay

#106801 Copied

Jack Richardson

Support staff

January 6, 2016 at 09:50

Hello @rsn8,

“Post Grid” element in Visual Composer was modified and they changed some functions for it.
Try to recreate the pages where you’re using Post Grid element.

Best regards,
Jack Richardson.

#106849 Copied

rsn8

Participant

January 6, 2016 at 19:44

Good morning :::..

I was able to recreate the News (blog) page and it worked fine with the post grid element.

However, my Artists page (portfolio) will only show the single most recent portfolio item – not all. I have recreated the page and reset all the parameters for post grid to pull from Etheme_portfolio.

But it still only shows one artist.

I tried changing it to pull from posts with the portfolio category “artist” but nothing displayed.

What am I doing incorrectly?

Thanks…Jay

Please, contact administrator
for this information.

#106936 Copied

Missca

Participant

January 8, 2016 at 09:49

Hello,
I get the same error message.
Thanks for your support,

#107094 Copied

Jack Richardson

Support staff

January 8, 2016 at 12:55

Hello @Missca,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#107166 Copied

Eva Kemp

Participant

January 8, 2016 at 15:13

Hello @rsn8,

The problem is related to Products element that you’re using in Portfolio content.
To fix it you need either remove that element or add excerpt for a project as I did for the first two projects. Please check.

Regards,
Eva Kemp.

#107209 Copied

rsn8

Participant

January 8, 2016 at 20:49

Hi Eva :::…

I’m not getting anything to work as you described. I tried adding excerpts as well as deleting the products element on some artist portfolio pages to no avail. I’m not sure what I’m doing wrong.

One thing that I did notice is that all the product category IDs have changed and are incorrect in the Product element. I’ve had to go in and change them all to draw from the correct IDs.

any thoughts?

Thanks…Jay

#107275 Copied

jj

Participant

January 9, 2016 at 13:02

Hi Support,

I updated my wordpress website via ftp with the new updates. But since i updated my whole website dissapeared!

I can’t login anymore and i got a blanco page. I also put a backup back on my ftp but i still got a empty page and cannot login anymore please help me to fix this because i have no idea how to fix it! Could you also please update the wordpress to te latest version because that is what created my whole problem.

Thanks.

Please, contact administrator
for this information.

#107319 Copied Theme version: latest WooCommerce version: latest

jj

Participant

January 9, 2016 at 16:34

I found the solution myself. It had something to do with some plugins i used. So this post can be closed. Thanks!

#107327 Copied

rsn8

Participant

January 9, 2016 at 17:56

Please do not close this ticket as I am still working through some unresolved problems with the products element.

I’m not getting anything to work as you described. I tried adding excerpts as well as deleting the products element on some individual artist portfolio pages but they are still not showing on the Artists page.

I’m not sure what I’m doing wrong.

Please help.

Thanks…Jay

#107330 Copied

Eva Kemp

Participant

January 12, 2016 at 16:27

Hello @rsn8,

Sorry for a delay.
I’ve added some excerpts for all projects and now they are shown.
Please check and edit excerpts to your own.

Regards,
Eva Kemp.

#107684 Copied

rsn8

Participant

January 12, 2016 at 17:20

Thank you Eva!

I tried adding excerpts on some of the portfolio items but they weren’t showing in the grid.

You are a miracle worker.

Thanks again…Jay

#107697 Copied

Eva Kemp

Participant

January 12, 2016 at 18:57

Hello @rsn8,

You are welcome.

Regards,
Eva Kemp.

#107705 Copied
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