Return to previous page

Can't remove item from cart (Victoria variant)

This topic has 6 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

Romualdas

Participant

December 16, 2015 at 18:44

Remove product button not working anywhere. No errors in inspector, nothing…

#104639 Copied Theme version: 1.3 WooCommerce version: 2.4.12

5 Answers

Robert Hall

Support staff

December 16, 2015 at 19:07

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#104644 Copied

Romualdas

Participant

December 16, 2015 at 19:14

Also, note sure if I need to create another post, but i think this is same issue:

checkout proccess not working, Pleace Order area is behind some overlay, and if you try to press Place Order instead you will get “SyntaxError: Unexpected token <” also no errors in console…

Please, contact administrator
for this information.

#104645 Copied Theme version: 1.3 WooCommerce version: 2.4.12

Robert Hall

Support staff

December 16, 2015 at 19:38

You’re using old theme version. Please update to the latest and check this issue.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#104650 Copied

Romualdas

Participant

December 16, 2015 at 20:36

Absolutely no changes. Same problem was with more recent version, just didn’t use support because site was not active. I don’t use cache, all plugins is up to date except WPBakery Visual Composer but this is definitely not related to this issues.

#104660 Copied Theme version: 1.4 WooCommerce version: 2.4.12

Eva Kemp

Support staff

December 17, 2015 at 09:09

Hello,

On our testing site such issue doesn’t appear.
May we reupload theme files?
Please provide us with FTP credentials.

Regards,
Eva Kemp.

#104712 Copied
Tagged: best selling, cart, item, remove, themes, victoria, woocommerce
Viewing 6 results - 1 through 6 (of 6 total)