This topic has 4 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson
Can you please tell why webshop emails notifications wont work?
Hello,
Could you please clarify with more details what exactly you mean?
Regards,
Robert Hall.
Hi,
Yes we can clarify this issue.
When webshop users buys something system should sent notifications by email to that customer that he/she ordered something and also email our webshop owner that someone ordered something.
Earlier it worked, but about two months ago it stopped to work. Nowadays it wont send any messages through system and we can´t ever know when someone has ordered something before we go to system to check it out and more bigger issue is that customer don´t get any notifications about order.
Our emails are working otherwise perfectly. We can receive emails and send emails by email client (outlook and webmail), but this woocommerce / 8Theme wont work anymore.
So please fix this issue!
Best Regards
Verkkolahja team
Hello,
Please ask your hosting provider support to check mail logs. There should be some notices why emails can’t be sent.
Best regards,
Jack Richardson.
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