Sidebar Widget Toggle – attributes not visible on toggle open

This topic has 8 replies, 3 voices, and was last updated 4 years, 12 months ago ago by Six Fourteen

  • Avatar: Six Fourteen
    Six Fourteen
    Participant
    May 30, 2020 at 22:37

    Hi. I think I have found a problem with the sidebar widget toggle open/close feature.

    I have the sidebar widgets set to toggle and always collapsed. It works as expected with the first interaction:
    * Click the + icon to toggle open,
    * The + icon changes to the – icon
    * The attributes are displayed.
    * I tick the box to filter by colour blue
    * Then the rugs with the Blue attribute are displayed.
    * The sidebar redraws itself and all the widgets collapse. End of first interaction.

    On the second interaction, without refreshing the page, if you click on any of the widget titles or + icon, the attributes are not displayed, although the space ‘grows’ to allow it. The icon doesn’t change from a + icon to a – icon. Note this happens for Categories, Active Filter, product attribute as well as the Tag could widgets.

    The link I have provided is to the ‘All Rugs’ page for our Staging site. Could you please have a look at the page and interact with the sidebar more than once (EG try to filter by colour and then by style) without refreshing the page.

    On our live site, I have included some CSS to force the UL opacity to 1 !important, which is a temporary fix so the expanded widget content is at least displayed. Not ideal – as other styling and icons don’t mimic the first interaction after toggling the widget open.

    I look forward to your reply. Thanks!

    Woocommerce Shop Page Layout settings:
    Sidebar Widgets Toggle: On,
    Sidebar Widgets Content: Collapsed Always.

    Wordpress 5.4.1 en-gb
    XStore Core 2.3.4
    Using child theme. No customisation has been made to the sidebar.
    Caches have been cleared.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2020 at 08:50

    Hello,

    Thank you for contacting us.
    Please provide temporary wp-admin and FTP access. I will pass this question to our technicians.

    Regards

    Avatar: Six Fourteen
    Six Fourteen
    Participant
    June 1, 2020 at 05:50

    Thanks Rose. I have supplied the WordPress account details and FTP creds in the private content area.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 1, 2020 at 09:32

    Hello,

    We have fixed the issue. Check now, please.

    Regards

    Avatar: Six Fourteen
    Six Fourteen
    Participant
    June 3, 2020 at 00:43

    Hi Olga
    That’s great! I cleared my cache and I can see the sidebar toggle works on successive filter interactions. Thanks.

    I see you’ve added a new /xstore/js/etheme.min.js file. Is there anything else I need to copy/change on the Live site to replicate the fix?
    Cheers!

    Avatar: Six Fourteen
    Six Fourteen
    Participant
    June 3, 2020 at 04:53

    Sorry – I’ve moved my original question to my other topic related to the sidebar toggling for the Product Tag page.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2020 at 13:25

    Hello,

    We made fixes in the js file. If you need to fix this issue on other sites then just update theme to version 6.3.5 and XStore core to 2.3.5, this bug was fixed.

    Regards

    Avatar: Six Fourteen
    Six Fourteen
    Participant
    June 4, 2020 at 01:01

    Thanks so much. Your support team are really something special! I’ll close this out and update.

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The issue related to '‘Sidebar Widget Toggle – attributes not visible on toggle open’' has been successfully resolved, and the topic is now closed for further responses

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