Return to previous page

My website is very slow – using litespeed

This topic has 10 replies, 4 voices, and was last updated 1 weeks ago ago by Alex Carter

umer

Participant

June 11, 2025 at 16:28

i am using good hosting plan with cdn, my website is jewel.pk
it is very loading very slow what is the issue?

Content is visible for topic creator and
support staff only.

#446915 Copied

9 Answers

Alex Carter

Support staff

June 11, 2025 at 18:29

Hello,

Thank you for reaching out to us.

Please follow these articles: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ https://elementor.com/help/speed-up-a-slow-site/

Warm Regards,
The 8Theme Team

#446924 Copied

umer

Participant

June 11, 2025 at 19:01

already read and still very slow

#446926 Copied

Andrew Mitchell

Support staff

June 11, 2025 at 19:58

Dear Umer,

Thank you for your message and for taking the time to review the information we previously provided.

We understand your concern regarding the performance, and we sincerely apologize for any inconvenience caused. Please rest assured that our team is actively working on a new update focused on speed optimization, which we believe will significantly improve the overall performance.

In the meantime, we have sent you the latest archive files via private message for your convenience. Kindly ensure that you perform a full backup of your site before applying any updates.

We truly appreciate your patience and understanding as we continue to enhance our product to better serve you.

Best regards,
The 8Theme Team

Content is visible for topic creator and
support staff only.

#446931 Copied

umer

Participant

June 11, 2025 at 20:45

hosting told me that admin ajax.php eating a lot of cpu resources. thats why website is slow.

#446932 Copied

Andrew Mitchell

Support staff

June 12, 2025 at 07:16

Dear Umer,

Thank you for contacting us.

We understand your concern regarding the high CPU usage caused by the admin-ajax.php file. This file is a core part of WordPress and is often used by themes and plugins to perform background tasks and asynchronous operations. When certain plugins or features make frequent or intensive AJAX requests, it can lead to increased server load and slower website performance.

To help resolve this issue, we recommend the following steps:

1. Temporarily deactivate all third-party plugins and monitor the CPU usage.
2. Reactivate the plugins one by one to identify which one may be causing the high resource usage.
3. Make sure your theme and all plugins are updated to their latest versions. (see private content)

Additionally, please refer to the private content section where we have provided the latest archive that includes CPU optimization improvements.

If you identify a specific plugin or feature responsible for the issue, or if you need further assistance during the troubleshooting process, please don’t hesitate to reach out. We’re here to help.

Best regards,
8Theme’s Team

Content is visible for topic creator and
support staff only.

#446944 Copied

The Egyptian Developers

Participant

June 12, 2025 at 09:33

Could you please share the latest archive that includes CPU optimization improvements, too?

#446963 Copied

Alex Carter

Support staff

June 12, 2025 at 10:19

Hello, The Egyptian Developers,

Private Content

Best Regards,
8Theme’s Team

Content is visible for topic creator and
support staff only.

#446966 Copied

The Egyptian Developers

Participant

June 12, 2025 at 10:47

I can’t access the private content area
Please share it with the private email

Content is visible for topic creator and
support staff only.

#446969 Copied

Alex Carter

Support staff

June 12, 2025 at 10:55

Hello,

We have sent an email to the first address you provided.

Warm Regards,
The 8Theme Team

#446971 Copied
Viewing 10 results - 1 through 10 (of 10 total)