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WPML not registering the theme strings after update. Royal domain (obsolete)

This topic has 30 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

emeliech

Participant

November 18, 2015 at 18:37

I have made the change you suggested as well as other changes suggested here:

https://wpml.org/forums/topic/string-translations-gone-after-update-have-tried-everything/

It seems like this did the trick. When I rescanned a lot of old translations appeared. Great!

However for instance the string “Product Description” on the single product page I cannot translate. Seen here:
https://www.ringsofsweden.com/ringar/bruno-banani/lovers-friends-blue-nine

According to the string translator the royal string for this is supposed to be translated, but it is not.

How can I translate that string and potentially others that have the same issue?

Thank you!

#100191 Copied

Eva Kemp

Support staff

November 18, 2015 at 19:21

Hello,

Please provide us with correct wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#100205 Copied

emeliech

Participant

November 19, 2015 at 10:45

Alright,

Here you go:

Please, contact administrator
for this information.

#100298 Copied

Eva Kemp

Support staff

November 19, 2015 at 15:11

Hello,

As I see one string isn’t translated:
http://storage6.static.itmages.com/i/15/1119/h_1447942229_5916145_ac91792224.png

Translate it and check the page then.

Regards,
Eva Kemp.

#100347 Copied

emeliech

Participant

November 22, 2015 at 18:48

Hello,

After doing what you suggested, I managed to get back a lot of translations.

However, I updated all WPML plugins, and now the strings say that they “need to be updated”. So I don’t have any strings translated again.

The strings are there and translated but not showing on front end. Please see the one that you asked me to translate, that one is now not translated again.

What might be the problem this time.. ?

#100724 Copied

Eva Kemp

Support staff

November 23, 2015 at 17:29

Hello,

Please provide us with correct FTP credentials.

Thank you.

Regards,
Eva Kemp.

#100901 Copied

emeliech

Participant

November 24, 2015 at 19:15

Alright!

Please, contact administrator
for this information.

#101153 Copied

Eva Kemp

Support staff

November 24, 2015 at 20:26

Hello,

As we told you before “we can’t guarantee that such problem won’t happen again because changes depends on WPML plugin more than on us.
Also we recommend to make back up before each update of a plugin or theme”.

Have you created back up before updating plugins?
Try to restore your site from the backup.

Regards,
Eva Kemp.

#101168 Copied

emeliech

Participant

November 25, 2015 at 19:16

They are working on it on this link now:

https://wpml.org/forums/topic/contiunuation-of-problems-regarding-update-problems/

Thank you!

#101346 Copied

Eva Kemp

Support staff

November 25, 2015 at 19:23

Hello,

That’s good. Let us know if further assistance is needed.

Thank you.

Regards,
Eva Kemp.

#101351 Copied
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