My products are having an error, when choosing/adding different variants. It’s saying selection cannot be found and reset next to where the variants are supposed to be.
Here is a link to a product
THIS COULD BE AN UPDATE ISSUE BC IT WILL NOT LET ME UPDATE XSTORE CORE FROM 1.08 TO 1.12
Also, my cart/checkout page are to wide/not mobile friendly and the products are to small.Site URL: hidden Theme version: 1.08 WooCommerce version: 2.6.14
1) To update XStore Core plugin you can use plugin archive from this page https://www.8theme.com/download-plugins/ and manually update plugin.
2) Go to Appearance > Themes > install and activate Storefront theme – default WooCommerce theme. Check if issue with variation appears with default theme too. We’ll be able to help you only in case problem persists with our theme only. In other case, you need to contact WooCommerce support on WC support forum.
3) If issue appears with our theme only – provide temporary admin panel and FTP access in Private content area.
Hi I did update my theme and the problem with my cart/checkout page is still the same. I was able to fix the problem with my products.Site URL: hidden
Also if this problem is not fixed soon then my customers will never be able to checkout because they cannot choose the shipping option to proceed to the payment.
Please, provide temporary admin panel and FTP access in Private content area. We are not able to help you without checking settings and files.
Also, please, confirm that we can update the theme to latest version.
Do the backup of all your files before posting the credentials.
Please check the private content
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