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VISUAL COMPOSER 4.7.4 - by Jose Noa - on WordPress WooCommerce support

This topic has 29 replies, 8 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

Eva Kemp

Support staff

October 16, 2015 at 22:08

Hello @greig,

Please try to use backend editor instead of frontend.

Thank you.

Regards,
Eva Kemp.

#94525 Copied

greig

Participant

October 16, 2015 at 22:55

ftp

Please, contact administrator
for this information.

#94534 Copied

Eva Kemp

Support staff

October 17, 2015 at 09:10

Hello @greig,

Where do you see errors?
Please show a screenshot of it and provide the direct page link where it is displayed.

Regards,
Eva Kemp.

#94553 Copied

greig

Participant

October 17, 2015 at 09:15

when i press edit buttons nothing happens.

#94555 Copied

Eva Kemp

Support staff

October 17, 2015 at 10:27

Hello,

I’ve checked VC editor again and don’t see any errors:
http://prntscr.com/8s7pa5

Is backend editor working fine? Are you able to add elements in the backend editor?
Please check it in different browsers.

Regards,
Eva Kemp.

#94570 Copied

lornacrow

Participant

October 18, 2015 at 02:53

Hi, Thanks for your information of how to reinstall new version of the royal theme. I just have a few concerns before I upload the new royal theme. I have had a developer make a lot of amends to the template and they have create a child theme. I am just concerned that I could loss all this work. I will do a back up, but will the installing be different for me as I have customised the template?
are there any other things that I need to do?

For deleting the woocommece before i upload the new theme. Can that be done in wordpress admin where the plugin are? Or does it have to be done in the back end directory? Also just to confirm, that the new royal theme come with woocommerce and i don’t need to reinstall it?

Many thanks

#94619 Copied

Eva Kemp

Support staff

October 19, 2015 at 10:27

Hello @lornacrow,

If your developers made all changes only in the child theme then you won’t lose anything, because you’ll update only parent theme, not the child one.

For deleting the woocommece before i upload the new theme. Can that be done in wordpress admin where the plugin are?

No, it can’t be done there, you should remove “woocommerce” folder in the theme directory wp-content/themes/woopress, not in the plugins directory.

You don’t need to reinstall Woocommerce plugin.

Regards,
Eva Kemp.

#94700 Copied

greig

Participant

October 19, 2015 at 11:05

It works from my cell Phone when not using wifi. It also works on my mac/pc when surfing via my cell phone. Is the Visual Composer using any off-site calls on a server that block ip addresses ?

/Tue

#94726 Copied

Eva Kemp

Support staff

October 19, 2015 at 11:21

Hello @greig,

As we know there is no such option in Visual Composer, but you may clarify it with VC authors.

Regards,
Eva Kemp.

#94728 Copied
Tagged: drag & drop, visual composer 4.7.4, website builder, woocommerce, woocommerce wordpress templates, wordpress
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