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Very slow search function - by john - on WordPress WooCommerce support

This topic has 30 replies, 4 voices, and was last updated 4 years, 3 months ago ago by John Holden

Rose Tyler

Support staff

December 29, 2019 at 10:47

Hello,

Search (header builder) has new style http://prntscr.com/qh2vo4
Adding old (full width) design is in our task list. There is no possibility to change it, right now. Follow our changelog – https://xstore.8theme.com/update-history/

Your footer is created using static block – http://prntscr.com/qh2yv7 , so I would recommend you to enable WPBakery Page Builder for static blocks http://prntscr.com/qh2z0k https://xstore.helpscoutdocs.com/article/101-wpbakery-page-builder , then the edit of the footer block will be easier.

Regards

#227567 Copied

john

Participant

December 30, 2019 at 05:29

It seems that you were logged in while I was working on the site. I have managed to fix teh footer. The subcontractor that I had hired hid your footer and used a different plugin. I fixed it all.

#227585 Copied

john

Participant

December 30, 2019 at 06:38

The AJAX search still doesn’t work for partial SKUs. When is this going to be fixed?

#227586 Copied

Olga Barlow

Support staff

December 30, 2019 at 12:23

Hello,

Provide us with link to product that you are trying to search using partial SKU but can’t. When we tried to search the products we did not face the issue.

Regards

#227593 Copied

john

Participant

January 3, 2020 at 09:03

It seems to work for some and not for others. It is very interesting

#227693 Copied

john

Participant

January 3, 2020 at 09:04

try this one 3WC4/020

#227694 Copied

Olga Barlow

Support staff

January 3, 2020 at 12:37

Hello,

Could you provide us with FTP access to check the issue in more detail?

Regards

#227713 Copied

Olga Barlow

Support staff

January 3, 2020 at 16:41

Hello,

Fixed. Check now.

Regards

#227723 Copied

john

Participant

January 7, 2020 at 08:02

Thanks very much. I updated the theme and it still works very cool.

#227842 Copied

John Holden

Support staff

January 8, 2020 at 05:12

Hi,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,
Hung PD

#227861 Copied
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