Unknown post displayed - by edumi - on WordPress WooCommerce support

This topic has 29 replies, 3 voices, and was last updated 3 years, 8 months ago ago by edumi

  • Avatar: edumi
    edumi
    Participant
    July 6, 2020 at 11:02

    Do you mind to show me screenshot please?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2020 at 11:40

    Here it is – https://prnt.sc/tcntyt

    Regards

    Avatar: edumi
    edumi
    Participant
    July 6, 2020 at 12:23

    please try again, just now the module is off, I turned on already. sorry

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 6, 2020 at 13:30

    Hello,

    What module did you disable? Provide us with the WP Dashboard user and pass to allow us to log in to your backend, please.

    Regards

    Avatar: edumi
    edumi
    Participant
    July 7, 2020 at 07:44

    Hi Olga,

    there is always empty spaces around the image(https://prnt.sc/td6rj8), i would like to have my image fully shown in the box
    how can I achieve that?

    Avatar: edumi
    edumi
    Participant
    July 7, 2020 at 07:45

    Btw for the issue, i disable module “plugin My Eumis > Referral reward”. But I had enabled already so you can try again, but please make sure you are signed out from website in order to have the error part showing above header.

    Please contact administrator
    for this information.
    Avatar: edumi
    edumi
    Participant
    July 8, 2020 at 09:36

    Hi been waiting reply since 7 jul, any update?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 8, 2020 at 15:42

    Hello,

    We found that mentioned plugin has the option “Include header” that calls additional broken header https://gyazo.com/f832703a2464ef057c9d38faffa9cf2c We chose Exclude and everything is ok after that http://prntscr.com/tdyqzl

    Check, please.

    Regards

    Avatar: edumi
    edumi
    Participant
    July 8, 2020 at 17:17

    Awesome! Great thanks!!

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The issue related to '‘Unknown post displayed’' has been successfully resolved, and the topic is now closed for further responses

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